EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Embody reviews

10,226 approved reviews, newest moderated first

Kathy S.
Sep 24, 2026
Professional
Professional and nice
Lisa G.
Sep 24, 2026
Hello skinny jeans
Very thorough
Kerri H.
Sep 24, 2026
They Are WEEKS LATE on SHIPMENTS
I received my first shipment a couple months ago and things were good until I needed a refill. I have been waiting on my refill for weeks... yes, weeks. I contacted Customer Service and they apologized for the delay and said they were seeing higher volumes. I gave them a little more time. Then after continuing to wait I asked them to cancel my subscription. They said they would, but would still charge me for the one that STILL HAS NOT SHIPPED! This is literally the definition of BAIT AND SWITCH. I'll be reporting to the Federal Trade Commission. Please beware.
Response from EmbodySep 24, 2026
We're truly sorry to hear about the significant delay you've experienced with your refill and the frustration this has caused, especially after a positive initial experience. We understand your concern about being charged for an order that has not yet shipped, and we apologize for the inconvenience and confusion. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
Mary Lou F.
Sep 24, 2026
Prefer phone appointment
I was worried because my last visit did not go through and was stated as a "no show", which I was not..I never received the prompt to connect. This time it was a phone visit, which I much prefer.
Stephen B.
Sep 24, 2026
Super slow
Once they take your money, they don't care. They send daily emails stating there is a delay at the pharmacy. Their delivery service is abysmal, but then when you cancel and say don't deliver. They say they can't cancel that because it's in progress. Even though it hasn't shipped.
Response from EmbodySep 24, 2026
Hi Stephen, We’re truly sorry to hear about the frustrating experience you've had with daily delay emails and our delivery service. We understand how upsetting it is to be told an order can't be canceled because it's "in progress" when it hasn't even shipped yet. We'd appreciate the opportunity to review your order and cancellation request to better understand what happened and address your concerns. -Embody Team
Pamela F.
Sep 24, 2026
Billing every 3 months but I didn’t…
Billing every 3 months but I didn’t receive 3 months of medication. I received my initial dose, my refill form was 30 days later. Still no problem. I tried to receive my 3rd month and my refill form wasn’t due for 70 plus days. Therefore I only received 2 months of medication for my 3 month supply. Customer service could not help me. Initially they sent me a refill form that didn’t work because dashboard stated not due for a refill. Unable to fix a problems. It’s a scam. I highly recommend not to use them.
Response from EmbodySep 24, 2026
Hi, We're truly sorry to hear about the issues you've experienced with your medication supply and billing. We understand how frustrating it is to pay for a three-month supply but only receive two months of medication, especially when customer service was unable to resolve the problem. We'd appreciate the opportunity to review your account and the refill timeline to understand what happened. -Embody Team
Emma H.
Sep 24, 2026
very satisfied, the nurse was very nice
my nurse was kind, wished me luck, and was very thorough when going over how and what i need to do
Stephany B.
Sep 24, 2026
Takes 7-10 days for the Pharmacy to…
Takes 7-10 days for the Pharmacy to ship the medicine??? And then 7-10 days to receive it????? I asked for a refund and was refused. You can get your medicine faster from a more honest company. DO NOT WASTE YOUR TIME OR MONEY!!!
Response from EmbodySep 24, 2026
We’re sorry for the frustration caused by the shipping timeline and the difficulty getting a refund. We understand how disappointing it is to face extended wait times for medication and feel that your concerns weren’t adequately addressed. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

EmbodyReviews of joinem.co

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About Embody

About these reviews

More in Personal Care, Pennsylvania

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Embody reviews

Professional

Hello skinny jeans

They Are WEEKS LATE on SHIPMENTS

Prefer phone appointment

Super slow

Billing every 3 months but I didn’t…

very satisfied, the nurse was very nice

Takes 7-10 days for the Pharmacy to…