EmbodyReviews of joinem.co

Video call was prompt and Dr Grant listened to my questions and answered them throughly So far very pleased

Great company.. friendly & efficient customer service. Meds always shipped & delivered on time. Would definitely recommend.

It was done exactly like they said on time polite and informative delivery needs worked on a bit slow well quite slow I still don’t have my order

Joanne was very nice and professional answered all my questions in a timely manner. I really appreciate the great customer service.

She explained everything

Love the communication and the website information. Everything was very clear and concise. Much better experience than my previous provider

If 0 was an option......the days leading up to my refill I reached out multiple times trying to ensure I would receive it in time for my next shot. They said it should be on time. I pay for a membership alongside my medication to ENSURE my medication arrives on time, because I have a history of having HORRIBLE reactions suddenly stopping medications. Here I am, about to miss a SECOND SHOT IN A ROW, because they said there was a problem on their end processing my payment. It sure didn't seem like there was a problem to me, because they took my money on time all the same. I expressed concerns and demanded some sort of refund because we're now approaching 2 weeks late and, after cold-turkey stopping a hormonal medication, I had a rosacea flare-up and contacted BV, and the customer service rep promised to escalate the issue to the clinicians, WHO SENT ME AN AUTOMATED MESSAGE ABOUT HOW TO MANAGE SIDE EFFECTS. That's NOT good enough. I'm actively looking for somewhere else to buy my tirz. If you cannot adequately service the customers you have, stop advertising to new customers. This is bad medical practice.

He listened, and he explained things to me so hopefully everything works out with the medication for me. Thank you.