EmbodyReviews of joinem.co

It went well all of my issues were addressed

The price is fantastic! Someone text me to assist with any questions which was helpful. The provider apt was quick and easy. Customer service so far is good I'm waiting on my medication. I'm currently on Tirzepatide but my doctor was too expensive. I'm excited to join embody!

Zero stars WORST CUSTOMER SERVICE EVER. My appointment was at 11:10 no one got on the call(later received an email stating I missed my appointment glad I took screenshots showing. I was on). I got a pop up to do a chat no response. I called and spoke with a rep Preshit (no joke that’s the name I was given) he kept cutting off my questions would not reschedule my appointment, would not transfer me to anyone who could reschedule my appointment and advised they have no supervisors to take calls I need to wait to 72hrs for a call back. Also refused to discuss a refund. They took the payment with in seconds of my completing my info now over a week later I have had no service of any kind. WORST COMPANY EVER —-update— After my post I was contacted by a NP had my appointment and a rep from the company contacted me. I received my meds yesterday but the dosage is different than what I was advised. I am supposed to have another appointment tomorrow (we will see how that goes)

I had to wait a month to get an appointment because they didn't have anything sooner to talk to a provider. Then for some reason I kept getting reminders to make an telephone appointment. So I ended up with one on 9/23 at 10:15 - I kept my phone on me and no missed calls. Did not receive a call. I also had two other appointments 1 for 9:30 and another for 9:35 on 9/24. Didn't receive either phone call. All while holding my phone in my hand to make sure I didn't miss a call. I called yesterday and spoke with someone who set an appointment for 11:30 on 9/29 and then I chatted with someone today who set and appt for 9/29 for 12:20. Hopefully one of those will actually call. If not I'm calling my bank to dispute. I paid for 3 months in August and we area almost in October. Totally Frustrated

Lyka was very helpful and resolving an issue that came up not only with long wait time but in accurate dosing.

Even though my camera wasn’t working, appointment still went great.

Wow, horrible company, shipped refrigerated perscription, decided to ship over the weekend so sat in ups warehouse on a weekend it was between 104-110. Refused to exchange, health, safety and effectiveness are not what they do. Would not recommend, many other options out there that take perscriptions seriously. Its been a week since their reply below, still waiting.......they won't do anything. No return, no exchange. Look up reviews of casa pharmacy, who they use, not good either.

The visit with my provider was quick and easy. The video call actually started early which was great. No waiting!