EmbodyReviews of joinem.co

I was very unhappy with this company. The communication is awful. I’ve had to wait over a week for any type of communication and I’m still waiting. They put extra additives in the medication that was never disclosed to me. I’ve been trying to change dosage and remove those additives but the company won’t get back to me. I had a phone call appt and they never called. They have now charged me for another month without hearing any of my concerns. I’m getting the same medication I had last month, that I don’t want.

The gentleman at the call center was amazing. All I hoped for was confirmation that my appointment with a provider would be at 7:45 am on 10/13. He did me one better and got me an appointment with, I believe, her name was Amanda, for 9/30/26 @ 8:15 pm! Amanda created a safe environment for me to share my hiccups and reminded me that after my third dose, I needed to make another follow-up appointment. I am most grateful and appreciative that I was heard and truly cared for.

My coach was so very professional and pleasurable.. very good call… she actually seemed to care and has my best interest …. Look forward to to another meeting w her!

Everything is fine but kind of slow

Stephanie listens and explained!

Laura was my provider that spoke with me she was helpful and delightful! Thank you!

Ordered Tirzepatide 9/14/26. Website initially stated 2-3 days. When my order went through it stated typically 3-5 days. Kept getting email notifications that the lab was backed up. Almost 2 weeks later I got notification meds shipped and would arrive the 28th. Tracking showed it shipped but didn't arrive. Received another notification it would arrive Tuesday. Tuesday night got another email it would be delayed until Wednesday the 30. It did arrived on the 30th unrefridgerated. Called customer service. Spent 1hr 45 min on the phone with an AI operator. I was told it was OK it wasn't cold. Refrigerate for 4 hours and administer dose. I was already frustrated and done with this company as they don't keep their word. I stated I wanted to speak to a manager and receive a refund for the next two months I had pre-purchased as they couldn't guarantee their would be more shipping/backed up lab issues again. I asked for a manager 6 times and AI kept placing me on hold stating various reasons why a manager wasn't available and there was 'technical difficulties'. Finally AI told me they submitted my concerns and could no longer keep me in the line. They hung up on me.... 1 hour and 45 minutes wasted. Don't order from this company.

The experience was good she answered things that I needed to know