EmbodyReviews of joinem.co

Response from EmbodyOct 1, 2026

Hi Steph, we're truly sorry to hear about your frustrating experience with repeated delays and the lack of resolution regarding your order. We understand how disheartening it is to be told your medication is processing week after week without any change, and then to be informed that overnight shipping and refunds are not options. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody team

Response from EmbodyOct 1, 2026

HI Candice, thank you for sharing your feedback. We're really sorry you've had to deal with repeated delays and receiving the wrong medication, especially now being without your medication for two weeks. We also understand how frustrating it is to have paid $392 for a three-month supply and face difficulties getting a refund. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 1, 2026

We're very sorry to hear about the frustrating experience you've had with your GLP service, especially the confusion regarding your appointment and the incorrect cancellation information. We understand how upsetting it is to be told you missed an appointment and that your service was canceled when you hadn't done so. We'd appreciate the opportunity to review your account and the details of your appointment and the chat interaction to understand what happened and address your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Joy, we are truly sorry to hear about your frustrating experience with our customer service and the issues you've encountered with our website. It's disheartening to learn that your concerns have not been resolved despite your calls, and that you're having trouble booking your lesson. This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into this further and address your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Jim, we sincerely apologize for the extremely frustrating experience you've had waiting over 30 days for your prescription and the lack of resolution after multiple calls. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team