EmbodyReviews of joinem.co

I felt so much better and understood so much more

I had an issue with my medicine being delivered later and it came in hot and she stayed on them and I finally got a new prescription so I can start the program. She was very great to work with.

If I could give less stars I would, they take your Money - I prepaid 3 months of semiglutide, and then ship 1 and never again, when I try to contact they are ABSOLUTELY the worst customer service ever, they escalate, set appointments and never do any of the acutal follow up - I have spent 3 weeks trying to get resolved and they run you in circles until you give up. A total rip off!! I see you have replied, but still zero contact? I have sent 8 emails, called customer service 3 x at 30 mins plus and have set up 2 appointment calls that your company misses - I get apologies and no action or remedy.

Elvis was a delight to talk to & most helpful. It’s a pleasant surprise receiving great customer service

I was approved really fast for my first order of Tirzepatide and it shipped within the 1 to 3 business days as promised. However, the bottle of meds dis not have enough medication to complete the 4 doses. Also, when I renewed for the following month they approved it and said it would be fulfilled in the 1 to 3 business days. Those passed and they said 6 to 9 and now its 7 to 10. When questioned about the differences they said it was always 7 to 10. It will be 10 days tomorrow and still no tracking number. I get the standard email every day that the pharmacy is running a little behind but Im not feeling positive at all about this company. I will head to the bank to dispute the charge to my account with all the proof of my emails that I havent received the product. DO NOT BUY FROM EMBODY!

Working with my account manager, Marie, with VIP was awesome. Thanks again!

If I could give them -1000 stars I would. TERRRRRIBLE (AI) customer service, platform & experience. They take your money, mark at as pending medical review & never ship the product you paid for. I wish I could post the 'communication' I've had with what seems to be a wall ... I also had a provider miss my scheduled appointment and then proceed to get aggressive & literally hang up on me when they decided to call. Just don't. Go anywhere but here. 0 stars.

Jayvee is very friendly and helpful with the medication. The instructions were easy to understand.