EmbodyReviews of joinem.co

Appointment was on time. Doctor listened and answered all questions. She called in a prescription for nausea just in case.

I ordered Tirzepatide and peptides. They reduced my dosage from my previous provider on Tirzepatide from 15 to 11.5 without my consent because they were having issues getting 15 and it took 2 weeks to process the order after I paid. The peptides took 2.5 weeks to process. They say 3 to 5 days processing time but it is more like 17 days.

I was very excited about this company to begin with. The consult was great. Meds came in quickly but now I’ve missed a dose with no clue as to when the next meds will come. I emailed joinem but received a standard bot response so that was useless. I called customer service but was told it was sent to the pharmacy which I knew and wasn't able to give me any idea as to when it might be processed. Said the pharmacy is backed up with orders. That’d be fine if I still had enough meds to get by but I don't so I missed this week’s dose. Then I started reading reviews with several saying it’s been four weeks and still nothing.Of course thats got me stressed even more. Not knowing how long it will be before i receive them and the thought of having to possibly start back to a beginning dose is stressful. I do understand that they may be overwhelmed with new patient orders due to a summer sale but current customers shouldn't have to pay the price for that. Shouldn't have to miss doses. By the time you can send in the refill form, you’re usually already on your fourth dose. I don't want to quit or change providers but I’ll just have to see if this tends to be a repeating problem.

Match was great. My provider was professional and clear and provided all the information that I need.

The provider was very nice, patient, and knowledgable.

Literally the worst customer experience ever. From Day 1 it’s been nothing but problems and Embody has done zero to help. My first order the doctor totally ignored the notes, never had a prescriber visit, and my dosage was wrong. I called and emailed at least half a dozen times with no resolution. I finally gave up when I actually got a response asking me “what was your original question?” I decided it give it one more month and now my order has just been sitting since September 6. It’s October 2nd. On the 21st, I found out that my order and account had randomly been cancelled. They resubmitted my order in the 23rd- almost 10 days later, it’s still sitting at the pharmacy. This company is a dumpster fire and their “customer service” will basically tell you to just wait longer. They won’t make any effort to help, won’t provide you with any type of compensation, nothing. It’s not worth it. Pay more elsewhere for a decent experience.

She listened to my problem and we are changing to terz. Next round to lose more weight before my surgery. She was polite and explained it all very well.

The nurse was very knowledgeable and helpful with my requests.