EmbodyReviews of joinem.co

Response from EmbodyOct 5, 2026

Hi Janette, we're so sorry for the frustration caused by the delay and the lack of clear updates regarding your order. We understand how concerning it is to go weeks without your medication, particularly when you were expecting timely shipment after payment was taken. Your experience with our communication and support did not meet the standard we aim for. We sincerely apologize for the inconvenience and disappointment this situation has caused. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 5, 2026

Hi Kelly, we are deeply sorry to hear about your continued frustration regarding the dosage on your prescription, as well as the confusing customer service experience you had when trying to resolve it. We completely understand how upsetting it is to receive a lower dose than what you were expecting and to be asked for additional provider appointments to get the treatment plan you were already approved for. This is certainly not the level of care or clear communication we aim to provide. We would truly appreciate the opportunity to look into what happened with your account and prescription details. Your experience is important to us, and we are committed to reviewing this situation to help address your concerns. - Embody Team

Response from EmbodyOct 5, 2026

Hi Melanie, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had with the extended delay in resolving the issue with your incorrect dosage. Waiting three months without a proper resolution or clear communication is completely unacceptable, and we deeply apologize for the frustration this has caused. This is certainly not the level of care we aim to provide to our patients. We would appreciate the opportunity to look directly into your account so we can address this situation and work toward making things right. - Embody Team