EmbodyReviews of joinem.co

Response from EmbodyOct 5, 2026

Hi Lynn, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience with the billing and order-authorization. We understand how upsetting it would be to request cancellation, expect a response before billing and then see your card charged and an order processed unexpectedly. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 5, 2026

Hi Robin, we are so sorry for the frustration caused by the delay and the lack of clear updates. We understand how concerning it is to be charged and have your prescription approved, yet still be waiting two weeks later without receiving your medication or seeing accurate information in your portal. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 5, 2026

Hi Daryl, we're truly sorry for the frustration this delay has caused, especially when timely medication is important to maintaining your treatment plan. We understand how disappointing it is to be left waiting and without clear answers after expecting your next shipment. We recognize that pharmacy delays don't lessen the impact on you and sincerely apologize that we haven't provided the reliable services and communication you expected. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. You experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 7, 2026

Hi Annie, thank you for sharing this feedback. We understand that navigating service terms and policies can sometimes be confusing, and we agree that customers should feel confident about what they’re agreeing to before making a purchase. We appreciate the reminder that clear communication matters. We’ll take this feedback seriously and continue working to make our policies and expectations easier to understand for our customers. - Embody Team

Response from EmbodyOct 5, 2026

Hi Neha, thank you for sharing this feedback. We understand how important it is for customers to have clear information about pricing, billing, cancellation terms and available support before making a purchase. We're so sorry if any part of our terms or processes caused confusion. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 5, 2026

Hi James, we thank you for taking the time to share your feedback. We appreciate your focus on product origins and manufacturing background. Transparency is important to us, and we are reviewing our supply chain communications to ensure clear information is available to everyone. - Embody Team