Scott R.
Nurse understood my concerns and…
Nurse understood my concerns and addressed them. Also explained a change in dosage that I didn't anticipate.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Scott R.
Nurse understood my concerns and addressed them. Also explained a change in dosage that I didn't anticipate.
Melissa M.
Customer service has been incredible. Sure fast responses, medication arriving immediately, absolutely no problems con that end. However, I haven’t lost one pound in three months. They up’d the dose and I gained 2 lbs. I think it’s a pharmacy issue. I haven’t read any reviews where this has been a problem though. Not sure what to do. This would be a 5 star review if I actually lost any weight. Update: Thank you Embody for responding so quickly. I want to stress that this company is extremely communicative and solves any issues promptly. They have been a great provider. I do believe I should have been on a higher dose and that has been corrected. I’m happy to give it a couple of weeks on the new dose to see if weight loss begins.
Response from EmbodyOct 7, 2026
Thank you for sharing your feedback with us. We are pleased to know that our support team and fast deliveries met your expectations. At the same time, we fully acknowledge your disappointment regarding the lack of progress with your treatment goals and your concerns about the medication's effectiveness. Everyone's journey is unique, but we take your experience very seriously. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team
Jamie
This company is awful. I ordered GLP 1 and received the first month just fine. 2nd month wasn't shipped but I was charged. I also ordered the NAD + and never received my order despite being charged 2 months in a row. When I tried to call customer service, I was "guaranteed" a call back by a supervisor same day and was never called. I guess I'm out $500. I DO NOT recommend this company.
Response from EmbodyOct 5, 2026
Hi Jamie, we are truly sorry to hear about your experience with unfulfilled orders for both your medication and supplements, as well as the billing issues and lack of a promised callback. We understand how incredibly frustrating it is to be charged for products you did not receive and to feel let down by our customer support team. This is certainly not the level of service we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to gather more details to address all of your billing and delivery concerns. Your experience matters to us, and we are committed to resolving this for you. - Embody Team
Andrea C.
So far so good! Tirzepatide had me lose 81 pounds I completed my goal at 70 pounds and I went down 8-10 dress sizes (right between) down from 40DD to a 34DD. I am beyond happy with my results to where I’m able to skip a week and stay on for maintenance. I have only 1 side effect which is constipation. I take colace softener and when I feel I need to go and need help I use a mild laxative
Jonathan R.
It’s now creeping up on a month since my last review of being scammed out of my $50 upgrade and magically after I wrote the review the next day the pharmacy was working on my order even though I tried to cancel. I’ve contacted them multiple times regarding the medication or getting the money back they have stolen, but nobody will do anything. Please people, don’t trust this company. I’m astonished at the amount of people who have now written the same problems I’m going through since the last time I wrote my review
Response from EmbodyOct 5, 2026
Hi Jonathan, thank you for sharing your feedback and we're so sorry that you've had to follow up repeatedly without feeling that your concerns were resolved. We understand how frustrating it is to be charged for an upgrade and then have difficulty getting charity on your order or reimbursement, especially after attempting to cancel. We take your concerns seriously and apologize for the frustration and disappointment this experience has caused. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed on addressing your concerns. - Embody Team
Miss
I’m one who can appreciate over communication, especially with medication. Embody and my provider made this experience easy and fast. Cost was better than others as well. I had plenty of support and felt confident that I could loose weight. I got my prescription quickly and straight to my front door. Everything was packaged well and discreetly. I highly recommend for men and women who are able to follow instructions easily. It’s simple, fast and effective.
Shanice R.
Prices good, customer service HORRIBLE! They took my payment out my acct last week Friday. I still haven’t received my medication & my shot is due today. I’ve called multiple times.They don’t care , & they told me there will be no accommodation or a sorry discount for next month, so I’m canceling my subscription as well as my friends I introduced to Embody. They all have experienced how horrible the customers service is.
Response from EmbodyOct 5, 2026
Hi Shanice, we are truly sorry to hear about your extremely frustrating experience with delayed medication shipments and the poor support you received when trying to get help. We understand how concerning it is to miss a scheduled dose and to feel unheard when raising these issues. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team
MLH
2 months into my weight loss journey and everything was going great. Now my RX has been at the pharmacy since September 26th. I have inquired a few times and always get "a delay at the pharmacy". Today I will miss my injection which was the 3rd step up and I am not exactly sure when/if I will get my RX. I am starting to see recent reviews regarding the same issue. So now I have to wonder if this is a one time issue or a systemic problem. My success and overall health are too important to me to have this happen. Maybe time to move on? I just received the below email from Trustpilot. I assume it is legit. Regardless, still no medicine as of today 10/5 and still don't know if I'll get it. Hopefully, that is enough details. You’ve written a review for Embody, and they’ve asked for more details to better understand your experience. If you provide some extra information within 3 days, it’ll help them recognize your experience and respond. If we don’t hear from you, the company may not be able to recognize your review as genuine. I keep getting the same "canned" or maybe "AI" messages about my medicine supposedly coming some day. But nobody can give me even a guess. I find it odd Embody cannot contact the pharmacy and at least get a projected date. After all, they are the ones sending it in. 10/6/2026 Well.....another day without my medication. A support member told me yesterday they were making my order a priority. Not sure how they can leapfrog me over others that have placed their order before mine. Which is why I do not believe anything they tell me. It's getting close to time to cancel my membership and contact my bank to reverse the charges for a product I have not received. Just plain pitiful. 10/7/2026 Yet another day without my medication. A support member told me again today they were "escalating" my order. Seems strange since they supposedly did that yesterday. Not sure how many levels of priority they have. I'm figuring once it hits CEO level maybe I'll get it then. Most likely not. *UPDATE* 10/14. I finally received my medication on October 8 and have been in contact with an Embody representative who is now serving as my account manager, which is a positive development. I was also able to schedule a timely appointment with my doctor to discuss how to proceed following the missed dose. I am now back on track and feel much less stressed about my medication. As long as my medication arrives on time, is provided as prescribed, and remains consistent with the expected cost, I have no complaints about Embody. Based on the pricing and level of service I have experienced so far, it is difficult to find a better overall value. That said, the jury is still out on whether my next shipment will arrive on schedule and whether the pharmacy bottlenecks have been resolved. If those issues have been addressed and future shipments arrive as expected, all is good! Stay tuned for a future update...
Response from EmbodyOct 5, 2026
We are so sorry to hear about the delay with your prescription and the frustration this has caused, especially when you have been making such great progress on your health journey. We hear your concerns regarding the pharmacy delays and take this feedback very seriously. We want to ensure your experience is properly looked into so we can help bring clarity to your order status as quickly as possible. We will be reaching out to you to gather more details. Your experience matters to us and we're committed on addressing your concerns. - Embody Team