Jennifer S.
Personal coach
Personal coach, Abigail at Embody is so wonderful. She very attentive and quick to respond with any questions I have. She is always very kind. I love that she can answer my all of my questions.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
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Personal Care · Allentown, Pennsylvania
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Personal Care · Archbald, Pennsylvania
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Personal Care · Quakertown, Pennsylvania
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10,226 approved reviews, newest moderated first
Jennifer S.
Personal coach, Abigail at Embody is so wonderful. She very attentive and quick to respond with any questions I have. She is always very kind. I love that she can answer my all of my questions.
Steve S.
I attempted to get Embody glp1 product - Tirzepitide. They asked for an upfront payment, the best monthly rate was the 12 months so I paid them $1428. The process to attempt to get the product through a clinician provider has been non-stop for over 2 weeks now. I attempted to cancel my plan and get a refund as it stated in the promotional materials. They are refusing to give a refund but they are stopping the plan?? An I going to have to file a lawsuit in small claims court to get a refund?
Response from EmbodyOct 5, 2026
Hi Steve, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had with your plan cancellation and refund request after waiting over two weeks for clinician approval. We completely understand how upsetting it is to face delays during the provider intake process and then be denied a refund for an upfront payment. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to review your account details and look into your request to determine how to best address your concerns. - Embody Team
Stanley H.
The care team was very responsive and guided me in the right direction. Cant recomend enough
S J.
This company is horrible. They are giving out dangerous medication with absolutely no guidance. I've contacted them numerous times to speak with a provider, never happens. Finally canceled. Stay away from this one!
Response from EmbodyOct 5, 2026
We are truly sorry to hear about your experience, especially regarding the lack of guidance with your medication and the difficulty in connecting with a provider. Patient safety and clear communication are essential, and we understand how alarming and frustrating it is to feel left without support. This is certainly not the level of care we aim to provide. We would truly appreciate the opportunity to look into this issue and will be reaching out to you to gather more details. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team
Mark G.
Ungodly slow took my money 11 days ago still haven't got my product! Called to check on it and got the royal runaround one time I called and heard a crying baby inthe background What country are your customer representatives from?
Response from EmbodyOct 5, 2026
Hi Mark, I am truly sorry to hear about the delay in receiving your order and the frustrating experience you had when trying to get an update on your shipment. We understand how concerning it is to wait so long after being charged, and we deeply apologize for the unprofessional customer service encounter you described. This is certainly not the standard of support we strive to provide. We would appreciate the opportunity to look into your order status and address your concerns right away. Will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
T T.
My experience with Embody has been quite positive so far. The advertised price is indeed what you will find when signing up. NO membership fee, fast shipping from trusted sources (the pharmacy I use is from Utah), injection kits (needles and swabs) are included with each vial. Meds are securely shipped in an insulated, padded envelope with cooling packs to keep the meds safe and effective to use. During ordering, you will be offered other meds to help with supporting your efforts. I opted not to participate in that. NO pressure but I feel I'd like to add those to my order, it is an easy matter to do so. I signed up for a three-month supply. You'll receive one vial per month so that if I need to change my dosage, I can advise Embody to increase or decrease as needed. I switched from Lily direct because the cost was prohibitive to continue after my second month with them. The meds appear to be the same and are working just the same as before. The customer support is outstanding. The support rep assigned to me is Marvin (J.M. Dungo) and he responds in a timely fashion and answers all of my questions. Marvin is a great rep, Embody. As my weight loss continues, I know that I can adjust my treatments accordingly. What's more, I am learning new habits and recognizing my former bad habits. This will continue during maintenance. Oh, because I have lost weight, it is easier for me to exercise. My joints aren't barking at me during and afterwards. I'm a 72 year old man and I'm feeling better than I have for a very long time.
Isabel
Percy was very helpful and super patient
Robert C.
They evidently have changed there policies and are now not offering refunds when a customer is not happy or the product does not work. That is not what I signed up for. And I would not have signed up if that policy was posted. Sorry no refunds if this does not work for you. I canceled the recurring charge to keep using there product because it does not work for me. I am gaining weight. I loose some weight when I stop using their product. Does not make sense to me. Before this I was prescribed by my doctor. Lost weight all was good. Noticed a big difference with their product. It did not feel the same when taking it. Did not curb my appetite at all. Lack of contact as well. They want you to use a portal. You cant log on without a code they email to you. When you go over to your mail to get the code then go back it cancels the code and wants to send another code. Have done this a number of times. I finally got on there once by having access to a second computer to save the site on one and finding a code on another. Indo not carry or have access to 2 computers all the time. This is a US company yet you can not contact them. India does not care what kind of service you get and you get no help from them. If you can understand them they are reading a script. This is ridiculous! It had made me stop buying anything on line at all ! Shall I keep going or dose this help.
Response from EmbodyOct 5, 2026
Hi Robert, we are truly sorry to hear about your experience, particularly regarding your concerns with the policy changes, the lack of results compared to your previous medication, and the difficulty you faced trying to access the patient portal. We also apologize for the frustration caused by the login verification process and your experience with our support channels. This is certainly not the level of care we aim to provide to our patients. We would appreciate the opportunity to review your account details, and recent orders to better understand what happened and address your concerns. - Embody Team