EmbodyReviews of joinem.co

Time to receive product after ordering was way longer than advertised. Support people were not well informed and not very helpful. My account rep, Janelle was very good! Very helpful and a good communicator. Friends I've referred are having the same time problems. I'm hoping these are just growing pain that will be ironed out moving forward.

Very good experience with joe and followed up with what I asked

Do not use this company. You will receive your medication weeks late. They also send out the wrong amount of medication. So, if you want results, find a better service.

Embody asked for more information about my issue with them. I filed a complaint with the BBB and they actually answered it and gave a number for me to call, I called, they didn't answer and have nit called me back. I paid for my prescription on Sept 15th, they did nit even send it to their pharmacy until the 23rd of Sept and they did have not shipped it to this day. I would have disputed it with my credit card company but you have to give the merchant 30 days, I'm almost there. I asked for a call from a supervisor 11 days ago and no one has called me. This business is a joke and I woukd never recommend using them . I have tried to copy and paste the notice from Embody saying my order is running late but am not able to, save your money find a different company cause Embody is nit reputable.

Since posting this review, the company has reached out to me multiple times, in text message and an email. After being told I could get a refund for my money for the past two months and then I was gonna get a refund, they are now saying that they don’t give refunds and because I canceled my subscription of a peptide that I never received, they also will not send me the product. So I’m out my money never got my product. And they just keep apologizing and asking if there’s further assistance needed. If I could give 0/5 stars I would. I ordered a vial of glutathione, it never came and I have been asking for a refund since August and still have not received it, despite being told I would many times. I am so frustrated!

Off to a great start before even receiving my tirzepatide. My account manager Dane De Guzman personally reached out to me to give me an update on my order. Here’s to a great experience 🤞

They took the time needed to educate themselves of my needs.

The appointment was on time no waiting and my needs were taken care of