Shameika C.
Amble is not responding and not shipping medication that they've already been paid for!
I don't think I've had a more terrible experience with a company that claims to provide health-related services. DO NOT ORDER from Amble. I cannot caution you enough. They are literally not responding to any messages on the customer support portal on their website, and they are not shipping medication orders that customers have already paid for. I regret making the decision to switch from Lily Direct to Amble, in an attempt to stretch my FSA funds for additional months of Tirzepatides. I selected a 6-month plan (biggest mistake), and financed through Affirm. I received the first half (3-months of medication) of my plan at 7.5mg in early April. I lost no weight after having consistent weight loss over four months while taking Zepbound from Lily Direct. My primary care physican decided it was time for me to move to the 10mg. I reached out to Amble on May 14th to have the dose increased. They touted that they are the same price 7.5mg and above. So this should be a simple quick change is what I thought. Today, is July 5th and I've still gotten no change and no medication and no one has ever responded to my messages sent through the support portal on the Amble website. I emailed as well and three people have responded with responses that make no sense and don't help me, with the last person delivering a response that was out of this world rude and disrespectful. I've submitted a dispute with Affirm and have provided them with screen shots of all communications. They need to be held accountable. Hear me loud and clear - DO NOT ORDER FROM AMBLE.