Anne
They understood my concern and kept…
They understood my concern and kept their promise to their customer policy and terms of service with respect to the cancellation policy of the automatic subscription plan. I appreciate that they were quick to respond and provide me with a cancellation email. I love shopping JLo Beauty but on my terms without being enrolled in an automatic subscription service.
Response from JLO BeautyJul 4, 2026
Thank you for sharing your experience with JLO BEAUTY, Anne! We’re glad to hear our team was able to address your concern promptly and provide the support you needed regarding your membership. Your comfort and confidence in how you manage your account are incredibly important to us, and we’re happy the process was clear and handled with care. We at JLO Beauty, we appreciate your feedback and are grateful that you continue to enjoy Purchasing our product in the way that works best for you. Thank you so much for choosing JLO Beauty.




