J.INGReviews of jingus.com

I ordered more than a month ago and still it says that my order is awaiting shipment. I contacted the customer care numerous times and NO response. Zero star!

Size guide completely wrong, return address in the USA with no returns label provided. Complete scam no regard for their clothes being three inches smaller than the size guid and expected me to return the garments to the USA tracker by Royal Mail. Returns Postage would have cost me more than the original order. Now their ignoring my messages and mails.

I'm not sure this is a real business. Still waiting for them to response to my request about shipment or refund. What a shame I got recommendation from some girls on a big Asian group chat so I tried. Big order. Got charged. No follow up on shipments or any responses on my request emails or request on their own website. Gonna warn others.

Ive shopped with Jing once before and didn't have any issues; however, I placed an order on Jan 9, have not even received a shipping confirmation. Emailed their customer service THREE times since then an NO RESPONSES.

No matter how good the clothes look online, you never receive any response from the customer care team. I sent 3 emails to follow up my giftcard more than 2 weeks ago, and no one has replied. They took away the giftcard amount (store credit) before I can use it. I wanted to return and get refund on an item, but they insisted to give me store credit (half the price I pay) and keep my item. It's a big mistake. The giftcard never works because there's no money in it. This company is a scam!

I placed an order 3 weeks ago and still haven’t received an update on when it is going to be shipped. I have been emailing their customer care team to no avail, I would avoid shopping with this site

I cannot get any information regarding an order I placed in early Jan 2023. I get vague responses to my requests, and my most recent request- jan 29th, was answered with an offer to shop for more!! I'm not sure this business even exists!

I placed an order early/mid November. It’s now the end of January and it still hasn’t arrived. The customer service responses were autogenerated saying there was a delay due to pre-order and they’d ship soon, but on the website, the item I ordered has been available/no longer pre-order for over a month and I still haven’t received an update. I asked for a refund and now they simply aren’t responding. I am doubtful I will ever see the clothes or my money back. The cheap prices are absolutely not worth it and I will never purchase from here again/will warn others not to either.