Jiffy LubeReviews of jiffylube.com

Took my truck into the downtown Dallas location. They charged me a lot more then I expected and took forever. Work seems fine though.

I came to the Jiffy Lube #1709 in Midlothian VA on 2/1/26 at 10:00am for an oil change. The employees in the shop were fantastic as they completed my full synthetic oil change in 15 minutes. The issue is that the manager was in the restroom for over 30 minutes, causing me to wait on him to finish using the bathroom. Once he finally finished, he proceeded to make excuses as to why he was in the bathroom over 30 minutes. His language was unacceptable as he was cursing at the employees as well as myself. All he did was give me a military discount of $16.48 making my bill $98.26. Why am I being charged for the manager to be in the bathroom over 30 minutes, listen to excuses and cursing, and being flat out unprofessional. I had no choice but to pay so I could resume my day. This is an outrage and I can’t believe I paid almost $100 for this. I’ve been a customer of Jiffy Lube for a very long time, and this is completely unacceptable.

went to Paoli PA jiffy lube to get my car annual inspection and emissions done. They looked over car and presented me with a $2,022 work invoice to pass inspection. They claimed I needed brakes all around, 2 suspension arms replaced, and new windshield wipers. I had just replaced the windshield wipers before going and the box with the old parts were in the FRONT seat. I left with only getting my emissions sticker ($85 cost for inspection). I then went to 2 other garages (one a Dealership) and the other a local garage both said suspension was perfect. Also both said only needed brakes on rear axle. I paid $467 for rear brakes and inspection sticker provided for $50 more !!! Beware this Paoli PA locations upsell tactics. They tried to rip me off for $1,500 in unnecessary services.

Jan5/26 I purchased a battery from them in July 2021 I went back on January 5, 2026 because my battery was dead and they told me at that time I had only put 38,000 km on it and said that was normal which absolutely it is not normal. I had had that car brand new in 2013 with over 215,000 km on it and had never replaced that battery but now they tell me that’s normal not to mention they said to me too bad so I went to an actual garage they replaced it. It was a four-year warranty, and they had also told me that my oil was overflowing that there was too much oil put in it!! every time I go they try and upsell me something which is absolutely not needed and I always tell them no because I do have mechanics in the family, but I only go there for oil changes so I did believe them on the battery so I thought why not I’m here get it done and then I was left with oh well so all I can say is do not let them sell you batteries!!! Not to mention every time I go there they also tell me I need to have my transmission fluid flushed and when they did the battery, apparently they did that also and then when I was just there again, they told me again that it needed to be flushed and that was 38,000 km but yet when I did let them do the flush he had told me every 100,000 kilometres it should be done so I actually allowed it but then when I went back three weeks prior to January 5. I had had an oil change done and they had told me then that I also needed the transmission fluid flushed but yet it was only 38,000 km. Needless to say, I won’t be going back. I think they are thieves.

I feel bad even giving this place a 1. Just got my car out of the garage. They did an oil change on my car and they cross threaded the plug which caused damage to my oil pan. I don't understand how a technician can do that and not even notice or notify the customer they have damage their vehicle. I ended up having to pay for damage done to my car by bringing it to a company that I thought I could trust. I called the place yesterday and talked to a man and he didn't seem too interested in what happened. He simply said thank you and hung up on me. I do not understand how these places stay in business. That is the one and only time I will ever use Jiffy Lube of Concord. I am disgusted.

Staff was very nice , explained everything showed me all filters and prices are fair. went to the Jiffy Lube on Nifong in Columbia . they where very efficient. Will return.

Went to local jiffy lube for twenty years. Bought new car and dealer did that. Thought I’d try jiffy again. Bad mistake. They take photo of vin number to log you in. Trying to prove my point I gave old car plate number. Nothing. Claimed they don’t keep older records. I’m 71. Need competent company. Before I ever said what I wanted they had parts off engine and on hood. Claimed my car belonged to a fleet. Never told them why I stopped in. Now my heater fan shreaks. Taking to dealership. If anyone wants me to go in with a lawsuit leave me message here.

Jiffy Lube-2821 has invited you to review their business - they did a good job on oil change. Wait wasn't too long and good since I was in a hurry.