Jiffy LubeReviews of jiffylube.com

After years of using this location for my oil changes on multiple cars. My last oil change they didn't tighten the oil filter enough, and over a period of a few months, more that 2 quarts leaked out, making a mess of the driveway & the engine. We though it was the engine itself, so had a different mechanic check it out & find the loose filter, install a new filter, add in the missing oil & clean up the mess under the hood. When I contacted the manager at Jiffy lube, she told me "there's nothing we can do" as they only had a 90 day warranty on their work, and I was just past that at the point I called. I wasn't expecting compensation for all the trouble, cleanup, fixing of their mistake, but not even a partial refund, or even a credit towards additional work? - let's just say Jiffy Lube has lost mine and my families business for life.

Juste des turbines qui travaille Il ont casser mon truck tout fucker les tred maintenant pu capable de mètre mes mags ne vraiment pas aller si veut pas faire fucker votre auto à ne jamais conseiller

If i could give 0 stars, i would, this place is a scam i went up here this morning and and was charged closed to 1000 dollars for front rotors and a set of break pads, not only did it take all of three hours, the employees are constantly joke, rambling or playing around, or on their phones. they constantly try and tact things on to increase your TOTAL, i also saw one of the employees taking someone's air filter to the dumpster, and when he walked back out the filter in his hand appeared to be dirty with oil stains. then he walked up to a customer and said your filter looks like it needs to be changed, absolutely insane to witness. after the 3 hour wait I'm told after all services rendered we now need approval, when i told Winston or whatever his name is the man i was dealing with that my vehicle is a fleet vehicle, the correct way would have been to identify the issue, then notify my fleet for approval for repairs, then render repairs, Winston was very rude, gave me the middle finger, and told me he doesn't fight, he Shoots, while pointing his fingers at me, as if to shoot me. when i left for some reason one of your employees purposefully sabotaged my front right blinker, so that it would not work, it was working before i came, when i came back to get it fixed I'm told to get in line, then they threatened me because i refused to have to wait, for a mistake they made, 20 mins later the manager comes out rips the bulb out of the socket and slams it on the ground, rushes to put a new bulb in and does it in a manner you could not believe, then slams my hood with full force. STEER CLEAR OF THIS PLACE, if you value your hard-earned money, have self-respect for yourself and family, and value your life because driving without a way to signal is dangerous and illegal. IN SHORT GO TO ANY OTHER PLACE and avoid this. YOU DESERVE BETTER!

I went to the location on Hwy 64 Bartlett, Tn. I have been a customer for over 10 years and Angela who worked there was amazing and I always returned. The last 2 times I came she was not there and the service checks were below par. This time the changing the of oil was quick and efficient. However, the service check list was horrible. Do not say you are going to do something and then not do it. I had to ask them to check the tire pressure and they only did 2 tires. The invoice says that the check lights were OK. They did not even check these because my next stop was to Auto Zone to buy and headlight bulb, so I know this was not checked. I asked them to check the air filter and they said it was fine, but I was sitting right there and I know they did not check it. When I got to Auto Zone , I checked it myself and it was beyond dirty and I purchased one and replaced it. My invoice shows Test battery -complete. When I checked my battery I noticed corrosion covering both battery connections. When I asked that he change the elecronic "maintenane due" in my car, it took him 10 min.- longer than it took to change oil. First he tried to figure it out. Then he went to google and tried 2 websites before finding how to do this. The guy that cleaned the only window - the windshield (outside), I think only used water and it smeared and was worse than when I came in. Finally, I asked if he was going to put the next service check sticker in my windshield and he said no, because the machine was broke. Sorry Jiffy Lube I will we taking my business elsewhere. I just checked with the dealer ship and their price is $30 cheaper. You make it too hard to be a customer.

This company is absolutely horrible. They put the wrong battery in my car and it almost blew my transmission. It was in my car for less than 12 hours and I had to have my car towed to the dealership to have the correct battery replaced. Now they won’t give me my money back for their mistake and for the wrong battery size. Don’t ever use this company they are rude and unprofessional.

The service was fast and great. I left and didn't look d I wn at the floor. When I did look down when I got home oil and boot marks were all over my carpet mat. Other wise good service.

Jadon (Not to be confused with Jason) Gave exceptional service. The knowledge and honesty go a long way. I will be back every time.

I stopped in just before closing, and they were out of synthetic oil for my SUV. No problem, I went back the next day, around noon. They had my car in quickly (I was 4th in line). One man came into the waiting area with what looked like a slab of road kill, but informed me it was my cabin air filter. Did I want them to replace? Ummm... of course! We all had a good laugh about it, and Gabe, when ringing up the bill, granted me the award for the nastiest cabin air filter in Jiffy history. I was so proud... Everyone, in the garage & inside, was great, & I appreciated the fast service. I highly recommend.