Jiffy LubeReviews of jiffylube.com

Dear Jiffy Lube Customer Service, I am writing to express my dissatisfaction with the service I received at your location on June 22nd. Initially, I visited the Nissan Service Center for an oil change, which was only $95, but I decided to go to Jiffy Lube to avoid a two-hour wait. Unfortunately, my experience at Jiffy Lube was far from satisfactory. Upon arrival, I waited for approximately one hour, which was manageable. However, I was shocked when the final bill amounted to $308. At no point was I advised of the cost for each service; I was only informed of the total amount once all the services were completed. To understand the high cost, I checked JiffyLube.com and reviewed the invoice. To my surprise, several services were marked as completed, but they were not performed. These services include: - Checking wiper blades - Lubricating chassis - Checking windshield washer fluid level - Checking tire pressure - Checking radiator overflow reservoir - Washing exterior windows - Topping off antifreeze/coolant - Checking battery water level - Checking light bulbs - Checking oil level on arrival - Air conditioner service None of these services were done during my visit. This experience has left me deeply disappointed and feeling misled. I expect transparency and honesty from a reputable service provider like Jiffy Lube. Thank you for your prompt attention to this issue. I look forward to your response and resolution. With kind regards Igor Kopmar

Thank you to the team at the Ballinger location!!! I was greeted promptly by Daniel. I appreciated the professional service I received by Daniel, Sheldon and Henry. I was never pressured to buy anything, just recommended. I was informed I had rodent activity under the hood. Sheldon went above and beyond to help!! The kindness and respect i received will keep my return business!! Thanks again!

On 9/16/2024 I went to Jiffy Lube 911 Greenville Ave. Staunton VA. To get my yearly car State Inspection done. When the inspector was doing his inspection, he stated that one of my bulbs on my rear license plate was not working. I simply replied to please fix it, I prepared to pay him any extra needed for the repair. A few minutes later he said he could not get the bulb, so he rejected my car. I was not happy about this rejection sticker being on my car for a bulb on my rear tag. I filed a complaint with the State Police and was contacted by an officer. The officer stated that they must remove the sticker from the car when inspected. Fine, I’m satisfied with his answer. My question to you is, How can 1 bulb on the rear tag of my vehicle be a safety issue?? I could understand it if it was a brake light, front headlamp etc. that does hamper the ability to operate my vehicle in a safe manner. The District manager called from Jiffy Lube on this issue, and I was told that they would order the bulb. I planned for my next day off to have them fix the issue and get a valid sticker on my car. On 9/23/2024 I was there in the AM and het fixed the lamp and gave me my sticker. They charged me $87.46 dollars! You can subtract the $1.00 reinspection fee. REALLY?? I asked why so much and was told I had to replace the light assembly there was no bulb. When I left Jiffy Lube I went straight to ORielly Auto parts and bought the REPLACE BULBS for a total of $8.41! This inspector is representing the State Police! Does not this Inspector have to have some knowledge of car repairs?? I believe this is a total scam!

I purchased two Groupons for an oil change at the: Frederick Rd 608 Frederick Road, Catonsville, MD, 21228 Location. When I went for the first oil change I told them not to rotate the tires. OIL CHANGE ONLY. Very shortly after I leave my tire pressure light came on. I got a nail in my tire and had to get it plugged. A 1 1/2 months later I go back and THE SAME THING HAPPENS!!! I can't believe it. I call them and they tell me to come back and they will check it out. All they did was re-set the pressure sensor. Before I got home the light was back on. What a waste of time! When I called back up there the manager got defensive. I'm done! I will never give them my business again.

I have two cars. And I always bring them here to Jiffy Lube. The staff is always nice, they do a great job and fast Thank you for your service.

Hoy llevé mi carro al jiffi lube para cambio de aceite y me dijeron que la banda nesecitaba cambiarse dure como 1 hora y cuando pague casi 200 dólares agarre me carro y mire la luz del motor prendido y regrese a decirles y ellos dicen que lo lleve así y no era cierto me dijo que tenía un código p01103 y les pregunted que clase de certificados tenia y no tiene ninguna certificación de carros solo el que les da en la computadora de la compañía que triste hoy tengo otro gasto más para componer mi carro

I have been dealing with this company for 3 years and love them. Friendly people, fast service. Getting my oil changed has never been easier. Thank you

I went to the Jiffy Lube store in Golden Valley off of Louisiana Ave to get my headlight bulbs changed. Nina T. and Dave R. helped me. They made the process so easy and fast even though the bays were full. They reminded me to change the air filter and even told me about a coupon. The replaced parts were shown to me. The new air filter was dated. The cost was very reasonable & there was a 30-day guarantee. I’m highly recommending this business for their honesty, customer service, efficiency, and economical prices.