Find a local Jiffy Lube for car maintenance & servicing. From oil changes to tire rotations, the Jiffy Lube® highly trained technicians help keep you out of the repair shop and on the road.
Jiffy Lube (jiffylube.com) has 227 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
jiffylube.com
Website
jiffylube.com
Category
Vehicle Repair & Fuel
Location
Houston, Texas
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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El día de ayer hice un comentario que está satisfecha por el servicio de cambio de aceite..pero llegué a casa y mi carro goteaba aceite ellos me dijeron q mi carro estaba perfecto..lo volví a llevar y me dijeron q eso ya debe haber estado así..y mi carro antes q lo lleve no tiraba aceite.. osea ahora sigue votando ..mi carro estaba perfecto antes q me lo cambien y ahora me quedé yo con el problema..esto fue en Jiffy lube de Golden gate en Naples q desilución
GM
Gregg M.
Went in for a basic oil change
Went in for a basic oil change. The guy tried to sell me a high mileage change. I said no thanks. Since I have been driving for over 30 years and always used conventional and never had a problem. He said we do not stock conventional oil. I said there are other places in town. He said I will give you a 25.00 gift certificate to amazon. I do not shop amazon and left. I wanted the 49.99 oil change and he wanted to sell me the 119.00 and lied. They lost my business forever.
SY
Sydney
Manager was extremely unprofessional…
Manager was extremely unprofessional and tried to scam me into getting breaks done by not passing my 2022 truck that little did he know just had breaks replaced 2 months ago. Bunch of scammers with horrible service.
GS
Greg S.
Jiffy Lube still sucks.
I've been going to this crap hole for far to long it seems. First in line for a simple state inspection, somehow last to leave. I asked why it's taking so long and they told me new rules... As a former automotive technician and state inspector, I can tell you that was a falt out lie. I thought I learned my lesson long ago and stoped getting oil changes there, guess I will have to stop state inspections too. I would avoid this company and it's stores at all costs! you've been warned.
JJ
Jared J.
JIFFY LUBE’S SYSTEM CAUSED THOUSANDS IN…
JIFFY LUBE’S SYSTEM CAUSED THOUSANDS IN DAMAGE – AVOID AT ALL COSTS!
If I could give zero stars, I would. Jiffy Lube’s flawed system lists an incorrect oil filter as “compatible” with my vehicle, and their refusal to take responsibility has cost me over $4,600 in repairs.
THE PROBLEM:
Their system wrongly lists an oil filter that is NOT compatible with the 2011 Ram 1500 5.7L Hemi, OF2222-MO10060. The correct filter is Mopar MO-899 or one similar in size and function. This incorrect filter was more than half the size of the OEM filter (see photos) and they used it in multiple oil changes, leading to severe oil pressure issues and catastrophic engine damage. The technicians followed their system, but the real failure lies with Jiffy Lube and their inaccurate parts database.
HOW JIFFY LUBE HANDLED IT:
Refused to acknowledge their mistake, even when I provided proof from a certified mechanic who confirmed the incorrect filter caused my engine issues (damaged lifters, camshaft, oil pressure switch, starter and 100% blocked oil screen from blown filter paper remnants requiring five oil flushes to clear). Ignored clear evidence proving the damage was caused by their system’s error. Denied my claim completely, leaving me with thousands in repair bills due to THEIR negligence.
DO NOT TRUST JIFFY LUBE!
If they can't even get something as basic as an oil filter right, why would you trust them with your vehicle? Their refusal to take accountability proves that they don’t care about their customers—only profits.
SPREAD THE WORD!
I’m warning everyone: GO SOMEWHERE ELSE. I’ll be filing complaints with the Better Business Bureau, Attorney General, Federal Trade Commission, and consumer protection agencies until Jiffy Lube is held accountable for their reckless negligence.
DN
Deborah N.
I went in for a simple oil change-disaster
I went in for a simple oil change. They lost the brake fluid cap. They claimed I lost it prior to my driving the vehicle in and wanted me to purchase another through them at their profit. If I’d have been driving around with no brake fluid cap, there’d have been a mess of brake fluid around the reservoir, but there read the reviews and save yourself the grief. Drive down the street and go elsewhere unless you want parts of your car missing or drain plugs over torqued. They respond to reviews with “email jiffylub….blah blah blah…fake email address that bounces back. Bunch of incompetents.
MI
Muhammad I.
I had a very disappointing experience…
I had a very disappointing experience at Jiffy Lube. One of their untrained employees broke my car's tire nozzle while inflating the tire.
I was watching from inside as the manager told him not to do it that way, which shows the lack of knowledge and training among their staff.
After the incident, they installed my spare tire and asked me to fix the nozzle and come back for reimbursement. This process wasted my time, and I had to use another car for two days.
Once I fixed the tire, I returned to the manager, who took a picture of the receipt and assured me that I would receive the money in two weeks.
However, it has now been two months, and I have followed up with them twice without receiving any response. I recommend that everyone avoid this Jiffy Lube East Bidwell Street Folsom location; this is how they treat their regular customers.
TP
Ty P. M.
I brought my Truck in for a oil Change
I brought my Truck in for a oil Change from Jiffy Lube, when I went to pay for it they wouldn't except the coupon discount totally. It was for $34.99 and they gave me only $30.00.
This store is on Juan Tabo Ave, Albuquerque, NM. They tried to say the coupon had a correction in it, so it was no longer valid. BS! I've been going into that location with coupons for 25 years, never has this happen.