Jiffy LubeReviews of jiffylube.com

store 2472.tech TENNANT A. installed fuel filter. Diesel was leaking substantial amount contacted the store2472. informed them of the leak. 2472 advised us to return. different service tech Dale serviced us. Dale was very vocal in stating previous tech TENNANT A. installed fuel filter incorrectly no due diligence was performed. Manger JARRELL S. confirmed this had happened that there was damage, tech Dale stated, if it should leak any more come back and they will fix necessary to remedy the problem cause of no due diligence. The leak did not stop. went back, original tech TENNANT A. who installed the fuel filter incorrectly said that our fuel rail line was broken and that they could not have done it which in reality they had they broke it JARRELL S. confirmed they broke it. service manager JARRELL S. stated to take my vehicle to a Infantry auto repair center who partners with 2472 to assist in any wrongful due diligence problems that 2472 could not remedy . Jiffy Lube 2472 manger JARRELL S. confirmed Erik owner makes payment to Infantry Auto to remedy the problem. Infantry Auto invoiced $1300. Infantry owner actually knows the business owner Erik of 2472 store. Erik owner of 2472. was left multiple voicemails by Infantry and myself to let him know of the problem that had occurred technician TENNANT A.was the reason and the cause of fuel rail line being broken. Jiffy Lube store 2472 JARRELL S.tried to cover themselves by sending a secondary receipt that stated a false narrative.JARRELL S.had stated that I accepted the fact that my fuel railing was broken, and it was not their fault which was a complete false narrative. Erik owner of Jiffy Lube # 2472 Griffin Fast Lube Colorado First invoice VEHICLE INFORMATION 2015 CHEVROLET TRUCKS SILVERADO 2500 HD PICKUP 6.6L 8Cyl Turbo Diesel ([8] LML) Fuel Injected QTY 1. WORK ORDER #: 3 DATE: 04/15/24 11:12 AM NVOICE #: 24041506 • Press and hold to react DESCRIPTION FUEL FILTER REPLACEMENT FUEL FILTER #GF3012/PDF56117P False Narrative DESCRIPTION
SERVICE COMMENTSDESCRIPTION
FUEL LEAK CHECK. FOUND THE FUEL.......
FILTER DRY. INSPECTED SURROUNDING...
AREA AND FOUND LEAKING FUEL RAIL ON
....
PASSENGER SIDE.
SERVICE COMMENTS
FUEL RAIL PASS SIDE LEAKING
WELD IS LEAKING FAR BACK FUEL RAIL P/S
CUSTOMER IS TAKING IT TO DEALER.
FUEL RAIL PASS SIDE LEAKING
WELD IS LEAKING FAR BACK FUEL RAIL P/S
CUSTOMER IS TAKING IT TO DEALER.
 Date of experience: May 12, 2024 AIR FILTER #A3141

charged me for 2 consecutive times a license plate light. Finally noticed it wasn't working. Went back the next day after they replaced it again. When they were done it magically worked. I don't think they ever put the bulb in to begin with. Cost me $17 twice.

I went to Jiffy Lube in Amelia Ohio to get an oil change. They were fast and friendly and said that they also sold tires. I was actually shopping for tires so I asked them for a price. I was pleasantly surprised when there price for the tires I had gotten a quote on was lower than the price Sam's had given me. If you need an oil change or tire's you should give these guys a try.

I went to Jiffy Lube in round rock and university this morning and I took my business elsewhere because i heard the manager saying negative things about another employee about his mental health like bipolar. I have a child who suffers from that and that’s disrespectful. No one wants their personal information shouted out for everyone to hear that.

The service was fast and quick. The workers were polite and courteous..However I paid $250 to get my air conditioning serviced and 1 day later it's blowing hot air.. I took my car back to them and the man brings out a paper and says " I'm sorry that I didn't give you this the first day when you paid"..The paper basically said that if the air didn't work that I would have to pay more money to get more work done.. I WAS LIKE WHAT??,, WHY DIDN'T YOU TELL ME ABOUT THIS? HE SAID "I'm sorry". He said we will work on it some more". I waited over an hour for them to work on it. He said" it's fixed". I went home The next day I went to work early in the morning so I didn't need air conditioning..I didn't turn it on. By the time I got off work it was hot! I turned it on and 10 minutes later my car started spewing gray smoke from under the hood! I call the fire department and they came to 38th and Washington Blvd and pushed it out of the street. They told me to not drive it. I paid $183 to have it towed home. I called them and they gave me Chris Christensen phone number. He called me back and said that they would refund my money and to take it to another Jiffy Lube. I tool it to another Jiffy lube. The mechanic that tore my car up came to the second location and lied and said that he didn't do nothing wrong. I was told that they would get to the bottom of it. I rented a car and 3 days later my car is still sitting at the second Jiffy lube UNTOUCHED! I stopped by to check on my car and the manager apologized to me for not working on my car. He said that Chris Christensen called up there and told him to lift my hood and take UNAUTHORIZED photos of my engine. Chris Christensen never asked my permission to photograph my property! The manager told me that Chris Christensen said.." Where going to send it to another shop to investigate what is wrong ". That's a huge lie..How can he be investigating what's wrong when my car has been sitting UNTOUCHED for 3 days...Yet I'm still paying for a rental car!!! Warning!!!!!! Stay Away from Jiffy lube that is owned by Steve and Jennifer Sanners!!! They had incompetent people work on my vehicle!!! WARNING!!!! DONT PATRONIZE THEM!!! CHRIS CHRISTENSEN doesn’t have the customer service skills to respond to my calls! He gets other people to respond! Stay Away!!! PLEASE STAY AWAY!!! THEY WILL RIP YOU OFF!!! DON'T BE FOOLED BY THE REPLY!!! THEY MESSED UP MY VECHICLE!!! IM TAKING THEM TO COURT!!! THEY HAVE NO ACCOUNTABILITY!!!

Crappy job. After getting oil change from them, they started selling me other services that I don't need. My car airconditioning was fine until I brought my car to them. Everytime they touched my car, problem of my car accumulates. So I stop taking my car to them. They hired unprofessional crew and detoriorate cars. I wont go back there anymore.

They did $400 worth of damage by failing to property reinstall the engine cover/mud guard. It came loose and dragged on the ground and needs to be replaced. It's impossible to speak to a human being except for the manager of the store, who isn't empowered to do anything. About to drag them into small claims court, which I don't have the time or energy to do, but I'm so mad I'm going to do it anyway.

Had a bad oil filter changed at this place. Initially was unimpressed! Beachside I was working away on the road. Changed it myself. Then when I came in and explained the issue. They did a complete oil change for free when I explained and showed them the issue with the initial filter. Thank you so much!