Jiffy LubeReviews of jiffylube.com

Horrible service. Don't trust Jiffy Lube. Never will go back.

Took way too long for a simple oil change . Took almost 45 minutes. Said they checked my tire pressure , but did not . My low tire pressure light was on when I got there and still on when they finally said I was done. Had to wait while they really checked and then low tire light went off after they put air in. Way over priced.

Went to London East Ontario , Hanna was my service advisor. Very professional , quick , organized, pleasant personality. No hard selling, showed me all filters and said none needing change. I will definitely return for their service.

If you want to get ripped off and berated, then take it to Jiffy Lube. Needed an oil change so I brought my vehicle to the S Ft Apache / Charleston location in Las Vegas. Told them I wanted the regular oil and not the synthetic. #1 - Heard one of the workers in the bay area call me cheap because I didn't want the synthetic oil. #2 - The front person came back and told me they didn't have the 0W-20 and tried to talk me into the synthetic. When I asked if they had 5-20 oil, he said yes. So I told him to put that in. (Incase you didn't know, the first number on the oil is for thickness for the low temperatures. I live in Las Vegas and it's the summer. I really don't think I will see below freezing temperatures in the near future. He was counting on the fact I didn't know anything regarding oil for the car) #3 - This is the one that made me laugh... The front guy told me they checked my battery and it was at 25% and I should have it replaced. What he didn't know is that I had replaced the battery less than 3 months earlier. I told him it was under warranty and not to replace. Now just to be sure, after I left, I went to AutoZone where I got the battery, to have it checked. The AutoZone worker checked my battery... laughed and said my battery was fine. I did have my filters replaced and I am not sure if I even needed this done. The oil change with filters cost me $147.88. I will never go back there.

On June 16th I took my 2010 F350 King Ranch, WITH 30 DAY TAGS, to store #0066. For oil change and fuel filter replacement. They broke the fuel filter housing, had it towed to a Ford dealership ( which I like). Jiffy lube will not start repairs ($1000.00 plus) unless I sign a release and give them routing #s of my bank to send me money to pay Ford. As an update, district manager has phoned me, to inform me that they will be dealing with the dealership directly to get my truck repaired. Hopefully I will see it before the 4th.

This was my first time getting an oil change at Jiffy Lube, and unfortunately, it was a disappointing experience. I went there today, June 28, 2025, specifically because they were offering a $35 discount on a full synthetic oil change — a promotion that was clearly valid through June 28, 2025. Despite this, the discount was not applied to my service. When I asked about it, I received no reasonable explanation. I feel deceived and taken advantage of. This kind of misleading promotion reflects poorly on the company’s integrity. I won’t be returning, and I cannot recommend this location based on my experience.

I received an estimate for $169. When I got to the Sturtevant, WI store, without looking at the issue, they said the estimate was not valid and it would cost $220. Bait & switch. Never will go back.

Over sale approach fast talking. I use to like this place. They even wanted to charge me for a antifreeze top off. Wants up with that.$122.00 oil change.