Jelly CasesReviews of jellycases.com

Horrible company. I tried to cancel the order and finely someone emailed me back to say they can’t cancel because the case has already been sent. I have asked several times to get tracking information with no success. None of the carriers have any shipping information. Scammers beware.

Nice case，It's a little late, but it's a nice phone case. I like it.

My case and screen protector are perfect! Before ordering I knew my order would take a while to get here due to international shipping logistics. I ordered in mid Aug and when tracking hadn’t updated by the beginning of Oct, I reached out to Jelly Cases. They responded quickly and were professional and apologetic. They researched the issue, were transparent about what happened and resolved the problem. Communication was excellent. I am very happy with my order. If you need a case in a hurry this might not be your best route. But if you can be patient it is worth it!

I almost wish I could select a negative star. Not only did it take FOREVER to receive my order, but response times for emails/communication are absolutely absurd. I have never in my life had such a horrible customer service experience surrounding an order. My last email to them was September 20th with no response or even acknowledgement to date. And I've tried to follow up with them since. To add to this, the quality is not great at all... Save yourself the trouble and frustration.

I’ve been waiting for my case for almost 6 weeks now. The tracking they sent me has never worked. Any time I’ve contacted them about it, they basically just tell me to wait longer. Don’t bother with Jelly cases. Update: I finally asked them to cancel my order and refund me. Never heard back or received a refund for them so I disputed with my credit card company and the credit card company credited me. Still nothing from Jelly cases. What a rip off!

Places my order 2 weeks ago and nothing.. I’ll be contacting my bank about this as it’s clearly a scam.

I would not recommend any one ordering from this company. It’s a complete scam ! I have sent many emails since September and have been told it’s still on its way totally ridiculous I have asked for a refund but have not had a reply. I will have to contact my credit card company!! Discussed that this company is allowed to be in business.

BEWARE! If I could give 0 stars, I would. Scroll down and read all the reviews but ignore the positive ones -- they are as fake as this scam. The website is gorgeous, and so is their instagram. It looks completely legit. BUT DO NOT BE FOOLED, I PROMISE YOU. THEY ARE THIEVES. They will process your charge and never send you the product. They will write very nice responses saying they are sorry, there are shipping issues. They will send you FAKE tracking numbers. Please report them. There are several government sites for online fraud where you can do this. It's as simple as googling to find them. While your $22 may not be that big of a deal (or maybe it is?) EVERYONE'S $22 is -- and they are stealing from everyone. BEWARE. Read the rest of the reviews and you will see. And if you were scammed, write a review, too -- to balance out their fake positive ones.