Jeffree StarReviews of jeffreestarcosmetics.com

I order a pallet that he advertise on his YouTube channel , it seem very vibrant and flawless but when I got my package it seem like it was the opposite I feel the one advisement was a stunt

First off my order took 2 months to arrive. Secondly i had zero contact from the company. I reached out over all platforms being email, twitter, instagram and facebook. Not one single reply. Thirdly, I spent $200 hard earned money after being a long time fan and excited to support what i thought was a incredible make up brand.. to have my palettes and no colour pay off. Blue blood 0/10 stars. I dont know how Jeffree rules youtube, and why there are no bad reviews? they are god awful. All colours wash into one faded same blue colour. The lighter pastells do not show up AT ALL, the fall out is a joke. The shadows with a good primed base came off my eyes within 3 hours of wearing. Mind you, i've spent since January trying to get use out of this palette to justify my money and i just cannot!! The lipstick were okay, the stain makes it almost not worth it. The actual tubes and applicators felt like the were from Ali-express. After many years following him, i am now realising how much of a lie these companies are. Absolutely shattered.

My very first order never arrived and the company told me it wasn’t their problem. Needless to say, it was my first and last order.

Well I can’t believe I’m saying this but after this I no longer support Jeffree Star. His customer service team are thiefs and liars all hired under HIS name. I ordered two of the infamous concealers and had an issue with my address so they sent it back, they “refunded me” Jeffree Star cosmetics sent me an email saying they had processed a refund for my order and that it would take up to 3 days to appear in my bank account. I waited 5 days and never saw a dime from them so I started to email them asking about it I was very polite. They said that it had processed and that if I had any questions go contact my bank?? Like FIRST of all it’s not my banks fault, THE COMPANY issues the refund NOT my bank. So there I go calling my bank specifically now that most call centers are close due to Corona Virus and wait hours for these poor customer service people from my bank to answer my questions about why the money wasn’t appearing in my account. They told me not once but two separate times after more than 6 days that there was no trace of refunded money from Jeffree Star Cosmetics. So then I email Jeffree Star Cosmetics once again and tell them that they indeed have not given me back my money, they then continue to send me a TRANSACTION ID ??? Saying oh tell your bank to look it up like this and to “manually process your refund” that is literally impossible my bank does not have the fault here. The so called transaction id they gave me was this “re_1GOVJtAf9agez2hoVLHkmfwk“ like why? They expect my bank to know where to apply this? This is ridiculous! So I let my bank know that they gave me this “transaction id” and they were just as confused as I was. So then my bank has filed a claim again Jeffree Star Cosmetics to get my money back. I will never buy from Jeffree Star again, his so called customer service team knows exactly what they are doing no wonder he is so rich I wonder how many other people have gone through the same thing.

This db during this time in all our lives 3/2020 puts out a video that many MANY young people watch. What's he do, he hugs people showed zero respect to what our country is going through. Showing the young people that watch him, go ahead be close, hug people coming to your home.... He is an absolute a**h***!

I got the Blood Lust & Conspiracy Pallets and MAJOR fallout on both the pigment isn't great you have to keep applying to get it to show up how you want it. Certainly not worth over 50 damn dollars. I regret buying.

I ordered my products on Friday, they got here on Wednesday, which was way faster than I expected. The quality is amazing, the Blood Sugar Palette smells faintly sweet, which is much nicer than the chemical smells that usually come off of palettes. The color payoff is intense, the shadows are smooth and buttery, leaving almost no fallout. I also purchased a Fully Nude Velour Liquid Lipstick; the color is gorgeous, the coverage is intense with just one coat, and it feels like nothing on your lips. I am so, so happy and I can't wait to grow my JSC collection!

I purchased a few liquid lipsticks due to being a fan of Jeffree. The packaging is really good but the product itself just feels really cheap and low quality. I don’t think these products are worth the hype.