JaredReviews of jared.com

I feel so lucky to have a Jared in my State Des Moines IA Their Amazing Customer Service did it for me come check them out and see for yourself you won't be disappointed I promise you that

My experience with Jared's was wonderful! From the moment I walked into the store I was greeted and welcomed by my Salesperson Vickie Sellers she listened to what I wanted, which was to add to my wedding ring two enhancers with Sapphires that had the right curves to fit my wedding ring. After not finding anything in the display she pulled out the catalog and showed me what she thought would pair up perfectly. She said she could order it and have it in the store in 4 days, and I would not have to commit to buying anything if they did not work out. Well, the enhancer rings fit perfectly, and I even got a sale discount! I'm very happy with my ring now and even get compliments. I would shop at Jared's again! Please ask for Vickie Sellers you won't be disappointed !

Since Jan 11th 2025 we have been dealing with incompetence people at the Westminster gallery. Bought an opal ring which the opal fell off and was lost. Sent in for repair. They could not repair but said for 486.00 they would replace. In February they sent a ring to gallery that was not of good quality as my ring, have pictures of the stone, and the store mgmt stated in email we had option to return for another one in which we choose to do. Never was called to see a new ring, it was never sent. Fast forward to April 7th, 2025 We chose to have my broken ring returned to me after over 3 months of taking documentation and emails they sent, we were told it could not be returned without corporate approval. Then we were told the repair shop was working on it, which I informed them I have an email stating it could not be repaired but replaced for an additional 486.00. Now I can’t get my broken ring I purchased for over 1300.00 back? I own this ring! The lies and deceit are overwhelming! I could have bought a stone and had a jeweler fix it yet because it was purchased at Jared we thought it was wise to go there. I’m out 1300.00+ and am fighting Jared to get my broken ring back. Any suggestions this has been a nightmare! What is so upsetting is that these managers call with a downright lie and expect you to believe it. They aren’t sure what to do when I read an email sent to us that was sent by their gallery. Very concerning.

My ring, $1000 on sale, is gorgeous . It sparkles like crazy. However. It is periodically turning my finger black. I contacted customer service who responded that yes, (per the listing) my ring is 14k gold. This was their only response. My 14k gold ring from James Allen is NOT turning my finger black. I guess I will take it to a local reputable jeweler to have it verified as 14k gold or not actually.

I bought an aquamarine ring for myself on Black Friday because it was a really good deal. Was pretty disappointed when I received it to find a sticker still on the ring that said made in china. Very very disappointed. Will not buy from there again

Worst jewelry ever!! I’ve purchased a number of items from Jared Jewelers, thinking that this jewelry would keep its value over time. Welp, I was completely wrong! This jewelry is overpriced, overrated, and not the best quality of diamonds whatsoever. Most of it’s jewelry is plated and has or holds no value whatsoever. I am beyond disappointed after spending 15k-25k and the jewelry is basically worthless. .10 on every dollar is what I’ve spent which is actually pennies. I thought maybe these pieces would be worth passing down to my granddaughter instead they’re better off in the garbage. If you are ever in the neighborhood to get quality jewelry whereas, you want quality value jewelry go somewhere else and research items first before you spend a dime with Jareds. Never again!

I purchased a Levain ring from Jared’s at Bay Brook Mall area on 10/26/2015. The ring is beautiful and I only wear it when I go somewhere. I do not where it to concerts though. I was told when I purchased this ring that it had a lifetime warranty. I have been going Jared’s since August 2013 with my husband and my husband was going there before that. When my husband purchased my ring from Jared.s with a warranty and I have purchased other Jewelry from Jared’s with a warranty. I always get my rings checked out and cleaned at Jared’s for the warranty. Went in before Christmas to Jared’s at Baybrook mall area and purchased a Shy creation necklace and purchased the warranty as well. While I was looking around before I purchased the necklace Elvis checked and cleaned my rings and asked me if I wanted it to be in the report as cleaned and I said, yes. One of them was the LeVain ring. That’s a question that should not have to because asked they should already go in the report when your ring is cleaned and checked out. On January 24th I noticed a diamond was missing from my beautiful Levain ring and I took it in on Saturday, January 25th to get it checked with my others rings I had on from Jared’s and I left it there to be repaired. Gwen, the manager told me before I left it there that Levain is supposed to have another warranty and I said LeVain has a lifetime warranty and that’s what they told me when it was purchased but she had said just recently LeVain wanted another warranty on their rings and it’s the first I have ever heard of this. I am in Jared’s all the time get get my rings and other jewelry for the warranty and I have an email address and text messages and phone number and each time had gone into Jared’s for anything I was never told about the new warranty they wanted for Levain, so I did mention that to Gwen, the manager, and she said we can do the repair here. At that time also she said she tried to ring up a warranty and it would not let it happen, not sure what the problem was there!!! My ring was left there and she said their Jeweler could fix it and the would have a small LeVain vanilla diamond to put in it so I left it there. Monday morning I called there and she says, it has to go into LeVain for repair and it will take 12 weeks to get back to her store at Jared’s. Like I mentioned before I have warranties on all my other Jewelry, and it’s a new warranty came out that LeVain wanted this extra warranty, I should have been notified by, LeVain, Jared’s or by someone at Jared’s when I went into Jared’s to get my jewelry checked out and cleaned, or emailed about it or texted about it or something sent in the mail. Instead of telling at the time when I need a repair!!! At this time I do get texts on my phone by Jared’s and I do get tons of email from Jared’s. So why couldn’t they send me a notification for the new warranty the LeVain wanted like they send me other notifications for other things. I will not be purchasing at Jared’s anymore!!! If someone would like to comment please do so.

Jared jewelers of the Woodlands My sales associate Erin Robbins is amazing. Not only is she kind, caring and concerned with my situation that had occurred. She was the first one that wanted to respond and make sure that I was well taken care of. She always goes above and beyond to make sure that all my needs are met and that I’m completely satisfied with all my purchases I will continue to use Erin in the future for all future purchases. If you’re looking for a great jeweler go to Erin Robbins At the Woodlands Jared, Galleria of jewelry.