JaredReviews of jared.com

I am now a regular customer at the Kennesaw, Georgia store. My experiences there have been wonderful, thanks to the great environment and the professional assistance of Rhea Jaradi. She goes above and beyond to help you find exactly what you need. I am very pleased with my purchases and the care Rhea shows. Be sure to ask for her during your next visit to the Kennesaw store!

Review for Jared.com This was one of the worst shopping experiences I have ever had. I purchased a ruby eternity ring and was so excited. After Hurricane Helene here in Asheville I just wanted a lift. I ordered it on May 16th. I paid $615 for the ring. I am a jewelry designer but I don't make rings. I have a ruby engagement ring and earrings and 3 bracelets I made and I wanted this ring. Well, come May 29th they debited my credit card and it posted immediately. I received an Email informing me it was ready to ship and a label was created. It stayed this way for 2 weeks with no updates. I called customer service 7 times this week and they told me they couldn't do anything because it was not late yet. I called UPS and was told they didn't have my package and it was scheduled for June 10th. As of today June 12th, nothing changed and UPS still hadn't received it. Today I demanded a refund and was told that because it's in shipping status they couldn't do that. So they have my money and they don't know where the ring is. Absolutely ridiculous. They told me I will have to wait another 10 days while they figure it out. I called my bank today and started a claim. I sent the bank all the correspondence from Jared regarding all this. They were never going to send that ring and they know it. Greed and evil. It's beyond comprehension and they don't think they did anything wrong. They had no idea who they were dealing with. No one does this to me. The bank told me not to worry and I will get my money back. I have read some of the reviews and it makes your hair stand on end really. Please don't shop Jared.com. It's a complete waste of time and the aggravation is beyond horrible. How do they think they would get away with such despicable nonsense. They ruined my hopeful expectations and they have hurt many others just read the reviews. I have earrings I bought from the store here in Asheville and that was fine but the online site is a scam. They need to hang their heads in shame. Beware!

I have purchased multiple items from Jared. I am so disappointed with the warranty that I purchased. I was absolutely confused when they said it didn't cover that part of the warranty. I have purchased a Rolex 2024,Diamond ring,2 very expensive necklaces and was told after driving 4 hrs to the store that my issue was not covered. So the thing you need to be careful with Jared is they don't back there warranties. I am very sad customer and will not be visiting there stores again!! BE AWARE OF THERE WARRANTIES!!!!!

Everything was good when I was overpaying my bill to the point when I paid it off. So not knowing anything till I checked my credit. Come to find out they changed me interest on 0 dollars and was racking up late fees. I called them up and they took off late charges which proves to me they know they were in the wrong so 30 something dollars turns into 12 and some change. Well I paid that and they still on my credit showing I have not paid even though I called them again and they said it's paid and still bringing down my credit 2 mths later. They said they will send me a letter saying I paid them. I will never buy from them again. Also I paid off Kay around same time and Kay was legit on everything. Jared and Kay may be combined but Kay was awesome. Jared will screw you.

I went to the Southlake Store to buy an engagement ring. Jennifer was awesome in serving me and taking care of my requests in a professional way.

I was at the store on cerritos looking for the special they had advertised on tv (emerald pendant and earrings) for my daughter's birthday on tv they claim it cost under 100dls. To my surprise what the sales person showed me was on the 1,000 s, ? So I thing is FALSE ADVERTISING, Just to get you in the door I was very disappointed, besides what they show me, it was way more small than what they advertise!!

Very rude customer service. They, in my absence, discussed the value, on a speaker phone so everyone can hear, the value of my wife’s wedding ring in front of my wife and daughter. When I spoke to them about it, they were rude to me as well. I will never step foot in a Jared’s again. It’s a no class operation.

I’ve been a long standing customer of the Virginia Beach Jared Jewelry store but one Saturday morning I decided to visit another jewelry store in the area for a pair of gold hoop earrings. Upon entering that particular store it was noted that it was busy because it was the day before Mother’s Day. I made my way around the entire store and not one sales person acknowledged me, said I’ll be right with you, or anything. After browsing for a while, I decided to leave. No one acknowledged me leaving either. So I went to another store nearby and I received a repeat of the first store. This is when I decided to go to Jared’s. As soon as I walked into the store I was greeted with a warm smile and welcome to Jared’s greeting by Michelle. I was treated like she was excited that I stopped by. Now I didn’t really need the earrings that I had purchased, I wanted them. I could have just went back home without them and I still would have been ok, but what I knew was I was not going to spend my hard earned money at a place that couldn’t even greet me when I entered the store. Jared’s will definitely be my go to store when I’m shopping for jewelry.