Pat R.
Watch Out for Jerod
A couple of years ago, or so, at my local Jerod Jewelry Store, I bought a lifetime contract for battery replacement on my watch. Although the contract was not cheap, it was a good watch and I figured I’d get my money back in the long run. And easy - battery runs out, I take it to the store, they change the battery, and I’m out of there with my watch purring. At least that’s what happened the first couple of times. Last week I take the watch in for a new battery, and they tell me they can no longer do that in store, even though the old battery changing station is in plain sight. But no - now they have to send it out of the store and the turn around time is six to eight weeks. SIX TO EIGHT WEEKS WITHOUT MY WATCH!! I’m a stubborn kind of guy, so I told them to take my watch and replace the battery, although it was clear they were trying to get out of their agreement. Went out into the parking lot steaming, and before I left, I had ordered a nifty new watch on Amazon which would be delivered to my door in three days. So now I own two watches - and Jerod will continue to change batteries on the one as long as I live. I think that was a pretty slimy way to try to get out of an agreement, and except for claiming my free batteries for life, I wouldn’t do business with Jerod again on a bet!