JaredReviews of jared.com

I bought a tri color gold twist bracelet at Jared in Monmouth mall area. It cost me $800. Within 2 months the chain began to unwind. I took it back to the Jared where I bought it. The clerk asked me if I bought insurance for the bracelet. I never heard of buying insurance for repairing jewelry, so no. They refused to fix it. I had it fixed at another jeweler, and it fell apart again, garbage. In disgust I sold it to a jeweler unwound for $80. I would never spend a dime in Jared Jeweler, there products are inferior and their policies on repairing the garbage are non existent unless they can charge you more for insurance, a flam!

Melissa who works at Jared in Novi Michigan was excellent in her professionalism, hospitality, and knowledge concerning what I needed. I certainly recommend anyone to come and visit this store location!

I took my ring in for inspection and cleaning and was told the the diamond was chipped UNDER the facet. They said they could replace the stone or I could pay to upgrade...I opted for replacement and was given a 6 week turn around and a date promised of 9/12...I called and was told it was in progress still and someone would call me in a couple of days with an update. No one called. I called back and was told 2 managers were working on it....manager called me today and said I was given wrong info and it would be 90 to 120 days. Absolutely furious. I have no idea when I will have my ring or where it is. I will call corporate but doubt it will do any good. The Woodlands location.

I ordered this Baby Feet pendant as a gift for my pregnant granddaughter. I had it engraved with "For this child we prayed". Imagine my disappointment to discover the pendant is the size of a dime!!! The inscription is too tiny to read!!! Returning is not an option. I will not be purchasing anything from Jared again.

My boyfriend bought me an infinity ring that has diamonds on it I think it’s like $300 so not super prices but still all real stuff within 2 weeks of having the ring the band broke and I was so so careful with it take it off to shower sleep etc. I called and asked if they could do anything and they said since he didn’t get a warranty it would be $170 to fix…. It’s a $300 ring. Few weeks later a diamond fell out I reached out to them again and they again weren’t willing to do anything to help the fact that j got a poorly made ring that was still pricey considering. I don’t recommend them to anyone they aren’t helpful and the quality is absolutely horrible.

I made a purchase online but now I am bombarded with emails and can’t find a way to unsubscribe. Never will I shop Jared online!!!!

I bought a ring from Jared Jewelry. It was too small so I sent it back. Jared emailed me saying that the package I sent was empty. That it had not been tampered with, but since I didn't return the ring they could not refund my money. The ring was definitely in the box when I mailed it. Their email looked suspicious - no logo, no address or phone. So I looked them up on Trustpilot - they have lots of horrid reviews. I should have looked there before ordering from them. Now it's my word against theirs. I expect I'll never see my $800.

After 5 months of wearing my engagement ring from Jared, my DIAMOND FELL OUT OF MY RING in a restaurant bathroom. I am so fortunate I heard it hit the ground and have my diamond, but this should have never happened. More and more reviews we’ve read now that this has happened, we’ve learned that their factory is in China and this is a common occurrence for their jewelry. I have a platinum band and 4 prongs. For peace of mind, do not purchase one of your most important pieces of jewelry from them because the quality is horrible.