JaredReviews of jared.com

Ich fühle mich großartig

I just recently went to Jared Jewelry at the Hulen Mall in Fort Worth, Texas. Elizabeth rhodiumed and polished almost every piece of jewelry I own. Which was a lot to do and she did not disappoint! I would like to mention that Elizabeth Set a 3 Carat Oval Diamond a few months back. The way she set my diamond it really stands out and POPS right in your face! I know she put her heart in this because she came out from her work area to deliver my band to me and because of her meticulous attention to detail my diamond showcases so well!!!👌 Elizabeth in the Jewelry Repair Department is absolutely Fantastic! All of my jewelry is shinning, blinging, sparkling and looking brand new again!✨️ I really appreciate you Elizabeth Thank you!!! Rocky- Raquel ❤️

Customer service does not exist with the call center. They talk down to you even if you have paid off your loan on time. Will not make any future and or refer anyone to purchase from this company. If I saw the reviews, I would have gone somewhere else.

I bought a 14k tri gold rope bracelet on December 14th for a Christmas gift. At the end of January early February the bracelet fell apart, one gold strand just dangling from the rope bracelet on my adult son. I called into customer service and was told I could not return or replace it because it was outside the 30 days by only a week or two!!! They offered for me to drive it more than 55 miles each way from my home and pay 250.00 to repair it. I couldn’t do that. So I took it across the street from my home to a jeweler who charged me 60.00 and did his best but he said the bracelet was defective. One week after the repair the same gold strand fell out. What a waste of 700.00 for a bracelet owned since this past Christmas with a company that doesn’t stand behind their products. Saddling customers with a defective piece and expenses! Just outrageous.

My husband purchased a ring for $3,000.00 for me in 2021, with warranty. I know what the warranty says as far as the diamonds go, but I never took it in for inspection until now, when I noticed that I was missing diamonds. I took it in the store and they told me that I have 6 diamonds missing, I never thought that a ring for $3,000.00 would lose diamonds. But none the less I have to pay for the diamonds, which is crazy too me. I will never buy anything else from them.

This company supports financially dishonest and malicious credit card practices. I utilized their Credit Card for a promotional period for a wedding ring. I paid well above the amount necessary to pay off the credit card two months in advance. Prior to the card being paid off I utilized their credit card again to get wedding bands. Come to find out that the payments were split between the "promotions" causing my original purchase not to meet the promotional deadline and incurring a huge accrued interest expense for the entire wedding ring purchase. I was not notified of this and there is no option to help you target a promotional amount online. I was told when I called on the phone that this is just the way it is and there is no way to target that promotional balance. The extra $600 dollar expense added to our wedding costs that would be much preferred elsewhere. I will never go to a Jared for a jewelry purchase ever again. I hope that I can stop at least one person from utilizing Jared given they support such predatory credit card practices.

Still currently standing in the the store…..I have been here 45 minutes have not been greeted, told I’ll be with you in a moment and not even a friendly hello. JARED if we are spending thousands the least the very least you could do is have decent customer service. I feel duped buying anything from here. Also stay away they do not honor there insurance. I have had to many problems with this place to even write. Back to Zales for this lady.

I didn’t even have my rings for a whole month and a stone fell out I took it to Kay’s because they told me I could go there for repairs and inspections and cleaning now they have had my ring for three weeks now and they claim it just came back today and the stone is still missing and need to send it back!!!!! I am so very disappointed with this whole situation I will never shop at Jared or Kay’s ever again honestly I want my money back