We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
jacksflightclub.com
Website
jacksflightclub.com
Category
Airlines & Air Travel
Listed on Five Star Index
2026
About these reviews
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The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Was a curious guest and suddenly had a premium upgrade charges to me. However by contacting their excellent customer service team this was resolved in minutes. Great platform but not used booking flights yet. May return at later date. Excellent customer service though. 👍👍
Response from Jack's Flight ClubDec 4, 2025
Thanks so much, Marcus — your review made our Member Experience team smile! We're delighted to hear you received the excellent service we always aim to deliver.
Just to clarify for anyone reading along: our annual fee does renew automatically by default, and we make sure to clearly outline the pricing and renewal process on our upgrade pages and during checkout at the time of signup, so members know exactly what to expect.
We’re really glad to have you with us, and we hope an incredible Flight pops up soon!
DL
Darrylin L.
I couldn’t remember if I had a…
I couldn’t remember if I had a subscription so when I reached out to them, they got back to me in a very fast timeframe and answered my question. I did tell them I did not want to renew only because the local airport in Spokane Washington is not on their list so in order to take advantage of the great deals, I would have to fly out of Seattle Washington, which is about a 5 Hour Dr. from my house. I did tell them if they get Spokane Washington. I will definitely sign back up.
Response from Jack's Flight ClubDec 4, 2025
Hey Darrylin
Thank you so much for the lovely review! We’re thrilled to hear you’ve been enjoying the club so far.
We’ll be sure to let you know the moment we start covering departures out of Spokane. You’re always welcome to stay on Standby for as long as you like so you can keep receiving our free Flights in the meantime — and hopefully we’ll be able to help you find something perfect from Spokane soon.
Thanks again for your support, and wishing you many great trips ahead!
GV
Giulia V.
Amazing Everything!
Excellent support, fast, friendly, and to the point!
Response from Jack's Flight ClubDec 2, 2025
This made us so happy, Giulia! We're elated that our service met your standard and we were able to assist you quickly and efficiently. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
RO
Roger
Did not find this site useful
Did not find this site useful, believe I cancelled a long time ago and yet they auto-renewed me and charged $63, on my card.
I do not recommend this site.
Response from Jack's Flight ClubDec 2, 2025
Hey, Roger. Thanks for giving us an opportunity to look into your account more. We have reviewed your subscription details and email history, to ensure there was no service failure.
We can confirm there was no prior request to cancel nor any contact with our Member Experience team to request they cancel on your behalf. We reached out to you directly to advise of this and to also let you know that you are still within the refund timeframe, that we've gone ahead, cancelled the billing and refunded the last sub fee.
We sadly have no feedback on what about the service did not meet your expectations and we would love to hear more about that, should you wish to share it.
It's disheartening to receive a 1 star review when there was no service failure on our end. We are open to any suggestions that you might have. If you do need anything else, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]
SS
Sean S.
Interesting info
Interesting info, friendly service.
Response from Jack's Flight ClubDec 1, 2025
This was awesome, Sean. Thank you! We aim to provide you the very best flights and the most amazing member experience. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
VJ
VJ
Pointless, Worthless Waffle
Pointless and worthless website, because even if you do find something of interest, you still need to do the steps outlined below. In fact, the online magazine format just makes for more nonsense to wade through. It's just a vague list of ballpark figures they found on Google Flights several days beforehand. If they have the claimed army of bots, scouring the internet for bargains, they probably need some proper programming.
Here's what to do...
A: Get onto Flights.Google and enter your departure airport, "One-way" and the approx date you want to leave.
B: Select your destination, region or "Anywhere".
C: Select an interesting arrival airport from the map and open it and click on "View flights" and then "Price graph."
D: Find the best price and select it, then click on "OK" and change to "Round trip."
E: Open the "Date grid" and navigate around it to find return flights that suit you.
F: Send me £6 per month for doing almost Foxtrot Alpha.
RESPONSE TO JFC:
This is just a load of blah, blah, blah. Jack's Flight Club was once a reasonably useful site, but they got lazy - and rather than actually digging out good deals, they have chosen to just say that they do it. The evidence is in the "alerts," which are, as I said in the title of my review: "Pointless, Worthless Waffle". There is not one single tiny sliver of useful information worth reading in the emails. It's just spam. There is absolutely NO reason for this scammy business to exist.
Hand on heart, follow my steps above - and you will find the best deals out there. One retraction: don't send me your hard-earned £6 per month. Save it, invest it wisely, or use it to help someone less fortunate than we are.
Response from Jack's Flight ClubDec 1, 2025
Hey, VJ. You're absolutely right that we send members links to places like Google Flights or Skyscanner to actually buy the flights that we find and that's because we don't sell tickets (or even earn any commission on tickets), so we have to send people to the places they can purchase those flights.
The Jack's Flight Club service is built to constantly scour the internet and figure out IF a flight price is any good and ONLY then rapidly alert our members that there's an unexpectedly great fare available.
At that point we send out the location of how and where to buy that flight (including if necessary, the particular workarounds or hacks to get the price we've found).
If you're locked into specific times/dates or routes, in those cases Jack's service might not be for you, so running a general search on Google Flights or Trip.com is good advice and a decent way to get a sense of if you have to take particular dates, what are the best value options.
Jack's is built for travellers with a little flexibility who enjoy the inspiration and thrill of a new destination or when a bonkers price to somewhere they've been meaning to go drops into their inbox.
We use a combination of bots, machine learning, data analysis and expert human curation to scan millions of flight routes a week. Our team of expert Flight Finders and travellers whittles that down to only the most worthy fares with savings well under what the public pays. Over 90% of flights get discarded as unworthy and only around 1 in 5,000 make the grade to qualify as an alert, packaged with extra inspiration and expert tips on the destination.
Essentially, our experienced flight hunters spend hundreds of hours a week sifting and researching so you don't have to and alert you when you should go looking on those sites so you can take advantage of lower than usual prices at the right time.
Hope that clears things up! We're gutted that you've given us a 1 star for basically doing what we set out to do, so we'll try harder to improve our sign up pages and new joiner messages to make things clearer.
CK
Carol K.
Great offers
Great offers
I needed some help from the team and they were quick to respond and very helpful
Response from Jack's Flight ClubDec 1, 2025
We're so happy to see this, Carol and glad they were able to get everything sorted quickly :) Thank you for leaving your review and if you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
MD
Mario D.
Dusan understood what the issue was and…
Dusan understood what the issue was and took immediate steps to resolve it
Response from Jack's Flight ClubNov 28, 2025
Thank you very much, Mario! Dusan is one of our Member Experience masters and you were definitely in capable hands. So happy to see that everything was resolved. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
