Jack's Flight ClubReviews of jacksflightclub.com

Response from Jack's Flight ClubJan 22, 2026

AJ, this was so kind, thank you so much for leaving this review :) Our Member Experience team pride themselves on providing amazing service and we are so happy to see that your issue was sorted. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Response from Jack's Flight ClubJan 20, 2026

Hey, Angie, thanks so much for your review! We've definitely got NZ on our list to offer flights from. Before we open up a region for offers, we always want to ensure we can provide great flights and do so consistently. But rest assured that it's on our road map :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Response from Jack's Flight ClubJan 19, 2026

This is so wonderful, thank you for taking the time to let us know! A very big part of our service is not only the awesome flights and out of this world member experience that you get but also the community that is Jack's! We and our members are travelers who love to travel and experience the world. We're so happy that we are able to help along the way and give you that inspiration :)

Response from Jack's Flight ClubJan 19, 2026

We are so glad the team was able to assist with your booking query! Our Navigators and Member Experience agents have years of travel experience. So, they are not only able to find amazing flights but also assist with insider details to make your trips even better. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Response from Jack's Flight ClubJan 19, 2026

Hamish, we are so happy to see this and glad that everything was sorted for you to make another booking. Our team works really hard to be able to not only offer you great insight on flights but also assist with the issues you might meet along the booking process. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Response from Jack's Flight ClubJan 14, 2026

We are so grateful for your kind words and you grabbed some amazing flights! Please send us a postcard from the flight alerts. And, if you feel like sharing when you're back from your trips, we'd love to see the pics. It absolutely warms our hearts to be a part of your travel adventures and we hope that we may assist with many more to come :)

Response from Jack's Flight ClubJan 13, 2026

We're so happy to see this, Robert and we expect nothing less from our wonderful Member Experience team! If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Response from Jack's Flight ClubJan 13, 2026

Hey, Tammy. We're truly disheartened to receive a 1 star review where there was no indication that there was any kind of service failure. We've checked your email history to confirm if there was any alert of an issue but found no prior contact from you. We'd love to understand more what you expected from the service or how we can assist you in getting the most out of it. Please reach out to our Member Experience team by emailing: [email protected] and let us know how we may help you!