Donna T.
The tool is not equipped for handling…
The tool is not equipped for handling anything but very low grass or brush. The only thing I can say good about it is that the batteries last a good amount of time. Unless you have a very very small yard, don’t waste your money. Now we will see if it’s returnable. I doubt it. I should have purchased from Amazon for
Response from itoolmax.comAug 12, 2024
Thank you for taking the time to leave a review. We understand your frustration and we apologize for any inconvenience this may cause you. Please accept our sincere apologies. Given your usage, you can try to remove the wheels and weed back and forth. This will prevent weeds from entangled in the motor part. In addition, please provide your order number and our account manager will contact you as soon as possible to process the order and send you a relevant operation video. If you are in a hurry, you can contact us online or send an email to [email protected].

