iTechDeals.comReviews of itechdeals.com

I ordered an ipad and I canceled the order due to long to ship.. so I cancelled and I didn't feel comfortable with why it was taking so long since it was in stock. I just felt it took too long and now my son went and bought an iPad at a pawn shop. That's the only thing I had an experience with, as well an issue with.

Horrible Company, Horrible support. EXTREMELY slow shipping with no explanation why. Will not use again.

Item was out of stock and iTechDeals immediately refunded me the full amount. Rep replied to my inquiry in a matter of hours and next day my card was credited. Super appreciate this kind of speed and efficiency!

I had an issue with an order/item and Customer Service responded with 24 hours and resolved the issue. They were great. I'm very satisfied!

I ordered an Apple Watch. It would not charge - so I requested a return. I received full credit. Great service from Amy.

I purchased a used MacBook from iTechDeals and the included charger did not work. I contacted the company and they immediately acknowledged my initial email. They shipped me another charger fairly quickly that works well. I have purchased items from iTechDeals before, but this was the first time I've had to deal with their customer service. Fast, efficient, pleasant. Thank you.

This place has an F rating with BBB!! I ordered a laptop July 3rd. I paid for expedited shipping. I gave it about a week and a half before I inquired about my order. I'm so glad I didn't forget about my order with them. It never would have come and I would be out $240!! The computer was a great deal. Only $179 plus the 3 year warranty was added in. The total before shipping was $207. With it was $237 so I rounded it up. I contacted them the first time to find out the status because I hadn't received a tracking number or notification that it'd been shipped. I finally did either that day or the day after. They kept giving me the runaround. Two weeks after I ordered, I requested a refund on the shipping since it was supposed to be free but I paid for expedited. Another few days go by and I still don't see movement. I respond to the last email and tell them I want my refund for the expedited shipping. I'm told they'll talk to their manager. I wake up this morning at 2:35 am pacific time to a text from a LOCAL number (they're in NJ, I'm in CA) that a refund had been issued, $207. What happened to the $30 I paid for the shipping??? I'm waiting on that response. This was my first and LAST time I'm ordering from this company. Hopefully people are smarter than I was and look up reviews first rather than waste money with this company. It is not acceptable!

thank you for the quick response and resolution.