iTechDeals.comReviews of itechdeals.com

I bought a "refurbished" computer from this company. I have purchased refurbished items from other companies and usually it's a situation where there are scratches or blemishes or simply customer returns. However, when I received this item, I was shocked. It looks like it has been through several wars. It was beat up beyond belief and was even missing part of the plastic case. I told them it was junk and I was surprised they would sell such an item. Because the item would turn on they would not pay for return shipping because they don't consider it defective. So, they sent me an absolute wreck of a laptop and I get to pay to return it and hope to get a refund. My advice - STAY AWAY!!

THIS IS THE PLACE TO PURCHASE QUALITY ITEMS AT A FANTASTIC PRICE!GREAT SHOPPING EXPERIENCE..SAVE MONEY AT iTechDeals.com

Quick response and to the point.

The package took longer than I expected to arrive, and when it did, one of the items was missing, and an item I had not ordered was in the package. After some back-and-forth, I was refunded for the missing item and given the mistaken item. That is, I was told I need to not return the item I had not ordered. I still didn't get the missing item, but the company was gracious, polite, and helpful.

Could not ask for better customer service and support. Had a shipping issue, not the fault of itechdeals but that of USPS. Issue was quickly resolved and handled. Buy with the confidence that you will be supported after payment has been received.

Purchased an iPad which was not the one I had intended to purchase. I asked if I could return it for a full refund and was told I could. I returned the unintended purchase and was credited my full refund. The only thing was that the return postage was out of my pocket. Amy was wonderful in her communication and service!

Great customer service

Amy from customer service was amazing!!!