iTechDeals.comReviews of itechdeals.com

I purchased an item not realizing it didn’t have a desired feature. I was graciously allowed to return it and have a full refund.

My issue was handled very promptly and professionally. I received my refund in a timely manner.

Very responsive and resolved my issue.

Purchased an iPad Air, first generation. The iPad came in the time promised and in incredible shape.

I placed an order on 11/7 and chose priority shipping. It's 11/11 and I cannot even track my order yet. I have no idea what's going on with my order. Contacted customer service and it says 24 hours. 🙄. Not impressed. Today is Saturday 11/19. Still no trackable information on my order, except label printed. They suck. I want a refund. Never placing another order with Itech. The worst customer service.

I ordered a refurbished Apple Watch from iTechDeals in early September, and it then took close to 3 weeks for the order to arrive at my house. Upon pairing the watch with my iPhone, I found the watch froze up constantly (stuck on the black screen with the Apple logo), making it unusable. When I emailed the customer service address explaining that I needed to return the watch, Amy was extremely responsive and helpful, and I did eventually receive a full refund. However, it was disappointing that I had to pay for packaging and postage to return the watch. This experience also makes me wonder about the quality of products in general from this company, like what percentage end up being defective?

We ordered five Dell laptops for our paraprofessionals in our VE Unit (Special Needs) classroom. All 5 were very noticeably cracked. Aside from having to pay for the shipping to return them, we were pleased with the ability to return them.

It was so easy to deal with them. I accidentally ordered 2 Mac Books. I was able to return 1 with no problem and got a refund. Dealing with them was very professional.