iTechDeals.comReviews of itechdeals.com

Purchased beatssolo earphones as a gift and just found out that when they tried to get them repaired Apple told them the serial number had been used thousands of times and the product was not authentic. What a waste of almost 200.00 dollars!!! I sent an email to iTechDeals but as expected got no response.

Ordered iPad 2 and received one with a dent in it. They told me that because it was "non-defective," I had to pay for shipping and they would deduct a $6 restocking fee from my refund. Nothing in the description listed it as refurbished or used condition. VERY sketchy!

I usually get exactly what I expected when I order from them. This time my order wasn’t exactly how I expected it and the customer service experience was awesome. They responded very quickly and kept me updated throughout the entire experience

I purchased an Apple TV from iTech deals. I was so exicted, received the package (over 14 days from when I placed the order), and the system kept turning off. I tried it on other televisions and had the same results. I emailed iTech deals, they replied 2 days later and 2 days after that sent me a label to return the item. I tracked the return and they didn't send the refund back for close to 30 days! I ended up working with my credit card company to receive my refund. I don't care what the deals are, I'd rather work with a company that responds quickly when there is a broken item I purchased and refunds me my item when they receive the return, not 3 weeks after they receive the return.

Great products, some are a bit used as it is refurbished but never had an issue with the usability and functionality of any of the products I’ve ordered. Great customer service team. Shipping is a bit slow but it IS free so no complaints there.

I had to return an item I had bought through iTech Deals because I just wasn’t satisfied with the exterior and I felt it was too damaged. I knew I was getting a refurbished item but I didn’t realize what I would potentially get. So I had to return it and the return process was easy. Customer service was amazing!!! They responded to all my annoying emails quickly and there was no hassle. I got my refund as soon as the item was delivered. I am definitely planning on purchasing another item soon because I am confident that I will be taken care of if I have any issues. Thank you iTech for handling this process so fast and easy and with great service.

Good Service

Bent over backwards to satisfy, correct issues. Thanks guys.