iTechDeals.comReviews of itechdeals.com

I had generally good experience. A mistake did happen when I ordered and paid an item that turned out to be out of stock. This caused a delay, but it was resolved to mutual satisfaction.

Answered my inquiry within 24 hours and was very polite.

I tried to purchase multiple tablets from this company and my order came back with unable to place order on their site. A couple days later I noticed that my pay pal account was charged! I contacted support and they said they did not see the order what so ever and had me send proof. I sent the proof of the transaction and the charge over to them and they went completely dark. They still have yet to respond. DO NOT TRUST THIS COMPANY

If something looks too good to be true - it usually is - at least in this case: We ordered a refurbished Samsung Chromebook in October for our 5 year olds birthday in December. Last week we decided to power it up so that it would be ready to use when we gave it to him - only to find that the power cord did not fit! So we contacted them - only to be asked why we had not opened the box prior to this date. We explained to them why - & they told us that because we are past the 30 day warranty - there is nothing they can do about it! PLUS we bought a 2 year warranty! DO NOT EVEN WASTE YOUR TIME WITH THIS BOGUS COMPANY!!! In contrast - anticipating as such - we ordered a replacement cord from another company which also did not fit - but instead of acting like iTechDeals - this other company immediately refunded my money without my even asking them to - because they did not have another cord option for me. Unfortunately - I already paid the credit card that I made the chromebook purchase with - so it will be a bit more difficult than if I had not already paid it - but I will still work toward getting my money back!

Reliable service and speedy delivery. Thanks for the service.

I did have a problem with the product I received, but the customer service and communication extended to me was immediate, gracious and fully resolved. Some inconvenience (time and still without the product we needed) but again, no issues at all with customer service, so no trust was lost. No trouble at all with an iPad4 from a previous order a few months ago. ☺

Amy from customer service was prompt in her response to my concerns. She provided my with detailed information that answered all my questions and more.

Itechdeals have VERY GOOD DEALS up to date items coming and going I’ll be be making more purchases real soon. Thank you Gilbert