iTechDeals.comReviews of itechdeals.com

Amy from iTechDeals was very helpful. She kept in contact with me until my needs were satisfied!

Mary is the best great customer service excellent follow up and dizzy huge benefits to both itech and the customers!!!

I was kind of hesitant to buy from itechdeals, but if they could sell me a MacBook Pro for less than half of the retail price, it was worth the risk. To my pleasant surprise, the laptop did indeed arrive. It was used and had a dent in the aluminum, but the keyboard, trackpad and screen were all in perfect working order. I purchased one with an SSD, but the one that arrived had a 5400rpm HDD. I contacted customer service and they were very responsive (thanks Amy!!). They sent me a prepaid return label and RMA. Once they had confirmation of shipment they would send the replacement out. Will not hesitate to do business with itechdeals.com in the future.

The service is very good. Can we more detail information of refurbish things ?

I ordered ear buds on May 17, but endured multiple problems with shipping, including they went to the WRONG STATE. I sent multiple emails to "Mary" in Customer Service, and she was always quickly responsive, but had troubles getting it all straightened out. When the buds finally arrived on June 11, I tried multiple times to sync them to my iPhone. One connected, but one never did connect. Now came more emails on how I could send them back for a refund. On June 25, I was told that my return arrived at the company and that my refund was processed. Fingers crossed until I see the bill!

They sent the locked phone.But support is Excellent!!

After a rocky start, everything worked out to my satisfaction. Thank you

The customer support was so helpful..took time to answer and assist me in my need. Kudos to ALL!!!