iTechDeals.comReviews of itechdeals.com

Received today my package on time thanks Itech.

A+ products and customer service. I was able to return my iPad within 5 days of receiving it. I would definitely shop from itechdeals.com again!

Initially I ordered the iPad 2 but I realized I already have a iPad 2 so I tried to cancel my order. I placed the order at 12:41pm on Friday September 25 and tried to send an email to request the cancellation of my order at 1:14pm the same day. Thank goodness for Mary, it took her about a week, and she came through for me. She was able to cancel my order (finally) and issued me a full refund. Thanh you, Mary.

Everything is been great so far. All the Order has been received.

Having a need for a new laptop, and having previously ordered and been happy with my products from iTechDeals.com, I decided to order my laptop through them. Unfortunately, the laptop arrived with an issue, and was not useable. I contacted customer support, concerned about what to do next. The customer support rep that helped me, Mary, was phenomenal - always very responsive to my emails, and offered to help right away. They got me an RMA label and had me ship the laptop back, and as soon as it got delivered, issued the refund immediately. While I didn’t get the laptop I was hoping to get, the customer service at the company was outstanding, and makes me very confident in any future orders I will be placing with them. Any company can sell products, but the proof in how reliable a company is comes when there’s an issue with a product. I was very impressed with the speed and convenience in which iTechDeals made the process to get a resolution for my issue.

I purchased a MacBook Pro for my husbands birthday and it does not work. It comes on and displays a thick black line down the middle of the screen and that’s it. I have emailed and called them to get the issue resolved and no one is responding. Do not buy from them. If anyone knows a direct number to contact them, please let me know.

Itechdeals.com has a been a go to page for a lot of electronics they have fulfilled my orders and there is a great customer service communication in case something were to happen. Of course, I would reccomend this website to any person trying to save cash. Thank you itechdeals for what you to provide to your customers excellent service!

I purchased the Skybuds on August 7, 2020. It took almost 3 weeks for the order to arrive. After the first use they wouldn’t charge. I went and bought a new charging cord for them, and STILL they wouldn’t charge. I watched a you tube video to see if I was charging them wrong, I wasn’t. I then sent an email to the company who said they only cover the item for 30 days after THE ORDER WAS PLACED. Never mind it took 3 weeks to arrive!!!! They sell INFERIOR items KNOWING the shipping time is so long they will not have to replace them!!! DO NOT BUY!!!! Spend the extra money for a REPUTABLE company and protect yourself!!!!