iTechDeals.comReviews of itechdeals.com

Buyer beware ! ITechDeals is assessing a $6 restocking fee and also wants us to pay return postage and provide tracking information for a $16 purchase.

I received an Apple i Watch that would not connect. I sent it back and then received another that works perfectly. They did a very good job for me, very happy.

Great company. I had a change of address before my product arrived and they were so easy to work with. My order was forwarded to me as soon as they got it back. Great price for my product. I will shop here again!

iTechDeals customer service was good. The product that I got however, was not as advertised, which was a bit disappointing - that's why the 3 star rating. It's a product that cannot be returned/exchanged. Their customer service would get a 4.

Great service quick response

I ordered an iPad off a promotional email I received from iTechDeals. Later that evening I went back on the site and noticed an upgraded iPad that was a great deal. I emailed customer support and Mary responded quickly and stated that my first order was canceled and The other would ship right away. With the stress from the pandemic iTechDeals did not miss a beat. I do appreciate the professionalism. They will continue to get my business.

Mary was a great help. She ensured my needs were met in minimal time. Awesome customer service experience!

Second time I bought from them...second time I got a broken piece of crap! Bought the apple watch, the same day I got it (bought for my wife bday) I had to check it out because of other stuff I bought from them...I thought maybe it was a one off thing...nope. If it says refurbished on this site..it means you are getting a broken piece of crap that will not work. Do not waste your time or money...The watch, was so filthy, you can see where someone had worn this and itech did not even take a moment to wipe it down (with covid 19 spreading). So if they did not even wipe it down, they definitely did not take the time to fix the inside of the watch! This site is like a garage sale, you get the junk nobody wants because its broken...so you sell it cheap enough to get rid of it and then ask stupid questions...like, did you try to troubleshoot it? Did you try another phone? What, you think we are all stupid... Do not buy anything from them and give it as a gift...you will make many sad faces when the item you thought was a great gift...is now a broken return...just buy direct from apple...avoid the stupid.