iTechDeals.comReviews of itechdeals.com

Ordered an Apple iWatch in late March for my son and daughter for graduation. Finally gave it to them at the end of May. When they charge them for the 1st time, 1 wouldn’t hold a charge longer than an hour and the other wouldn’t power up at all. Customer service said it was beyond their return policy time so I was out of luck.

DO NOT BUY FROM THIS COMPANY THERE SCAMMERS WITH OLDDDD PRODUCTS AND WILL NOT REFUND YOUR MONEY. YOU WILL HAVE TO CONTACT YOUR BANK.

Very committed customer service.

I couldn't find my packages when they said they were delivered. I was upset because I had been waiting for them and shipping was delay. I submitted an email stated I didn't know where they were. It stated it was delivered on Sunday. On Monday after I send email my job called and said they just got my packages. I had received an email later that day that someone would get back to me. when they I had replied that I received them THANK YOU

An order was placed early in May 2021. The status showed processed and shipped. When I contacted support, immediately, the issue was researched, and I received an update the same day. The agent apologized that I did not receive an updated email with the shipping status. Ironically, the morning that I read the email, the package was on my door step that afternoon!

I have purchased 3 refurbished computers from iTech of which the first two were excellent. Unfortunately the last one was defective but Amy at iTech did an excellent job resolving my issue. Despite having received a defective computer, I will continue to purchase from iTech due to past purchases and the superb customer service.

I purchased a "refurbished" laptop from ITechDeals. There was nothing "refurbished" about it. My initial reaction was "You gotta be kidding me!" The item I received was in very bad banged up, dropped and stomped on condition and would not power up. If I had seen it in a thrift store for $5.00, I would have passed on it. I issued my concerns to ITechDeals Customer Support and received a variety of canned responses. They did send me an electronic return label, but given the fact that anyone would send such a thing and call it refurbished, I notified my credit card company immediately.

Thanks Amy for all your good support!