iTechDeals.comReviews of itechdeals.com

My warranty request was handled to my satisfaction. Be patient, customer support is done ONLY through emails (a mistake in my opinion)things will eventually happen. Amy at ITech went above & beyond to take care of my problem even when I was a bit impatient with the process. Thanks again. Mark in SF

Your service is great. When I wrote you because I had questions, you answered me really fast.

Amy is such a nice person. She responded quickly. She addressed my issue. If I was a manager. I would love to have an employee like Amy

Good service

I purchased a phone charger and it was the wrong kind for my phone. When I contacted customer service, they promptly gave me an RMA number to return the product. When they received it back at their warehouse, I received a full refund. I have purchased other tech tools from them and have never had any problems with the products or services. Reliable and dependable. Amy is a great customer service person!

Customer service is excellent! I thought I never received my order, but it was mistakenly delivered to my neighbors house. He eventually gave it to me. However, when I contacted customer service there records indicated that I received my order. The company was willing to ship me another item at no cost. Very pleased with their level of service (Amy).

I ordered an iPad for a Christmas present, when it came in, we realized it was an older version and would not work for the person we were giving it too. I emailed customer support and ask if I could return it. Amy answered me and said yes I could. She helped me through the process of returning the iPad. It did take some time but at no fault of hers. Amy was very helpful and polite through the whole process. Thank you Amy.

I received a gift from ITechdeals.com. I rcvd a smartwatch, 42mm. I reached out to them and asked if I could get the 45mm. At first they said they could only do refund. I explained it was a gift and I wouldn't have access to the funds plus it looks tacky sending something back and arrange to get the money. I was told send it back and they would exchange. I did so. I emailed them a few days later to find out status of my return. The woman told me she refunded the money. I was extremely upset and asked to speak to a manager. Haven't heard from anyone but the customer service person.