iStorageReviews of istorage.com

They were very easy and super helpful! And when we were ready to cancel the process was very fast. Would definitely recommend them for all your storage needs!!

Avoid Bode Rd Hoffman Estates—rodents. Management problems at corporate level. I waited three weeks for a response from District Manager Jim Ali to eliminate squirrel infestation in my locker and received no response. No way was I willing to continue renting a locker for $143 per month so squirrels chew through the ceiling and chew up, urinate on and defecate on my files. I have 300 boxes of files and clothes and household supplies. I had to re-box and throw out two dozen boxes. The contents of three were destroyed. I have over 13,000 pounds of materials in the locker. The manager, Harold, suggested moving to another locker away from the trees. It would take me a week to hand truck four boxes at a time with a dolly over 100 yards at my inconvenience. Not a realistic solution. Corporate does not care about their customers. So, I moved out at the end of December to another storage company 8 miles away and now pay $50 a month less for a larger locker. There is absolutely no excuse for this.

I have been withering Istorage for 2 years. The manager at the Blackwood NJ site is the best. Denise is friendly and very helpful with any questions that I have.

i been using istorage for a year now . the one in chemsford mass . the manager I think her name is Kerry . she was great helped me a lot . could not find a better person she went out of her way to help me . great place for lockers thank to the manager Kerry keep up the great work

Brenda at the Oakley location was very warm friendly and hospitable. Enjoyed working with her.

What a great choice. Kevin at the istorage on Stapleton Ct. in forest park was not only extremely helpful and courteous he made a stressful time a very pleasant experience. Would highly recommend to all my friends and family.

Thank you so much for returning our on-site manager Gloria Hinds. During the time without her I nearly moved out. The place fell apart. I have complete confidence and trust in Gloria she's knowledgeable, helpful, and a true professional.

I've been using this unit for almost 3 years . Never had any problems until istorage bought out the previous owners . They have raised my rent twice in the last 6 months, cut my lock and charged me 45 dollars to do it twice . Then i have to replace it plus other fees without any notice until after they have done this . This is the worst customer service I've ever experienced !!! Would say to stay away form anything to do with them. Unless u like being taken advantage of when you are down on your luck!