iStorageReviews of istorage.com

Recently rented space here. I was a little hesitant to keep it. The ladies who work in the office are nice, the dark haired lady was helpful & feiendly. The blond haired lady was a bit rude when she answered our questions, we also heard her yelling at someone else in one of the hallways, very unprofessional. All in all, we decided to keep the space since we already have our inventory unloaded. Prices and cleanliness are comparable to other facilities we use in other parts of the twin cities. This is our first time using IStorage.

They are OK. Just very expensive and increase fees often. You are also not able to change any credit card info on their site. Have to give over phone which I am not comfortable with. So its a pain to try and pay bill every month. I don't live in town anymore so can't go in person.

10 feet x 15 feet storage just dosent measure out to be so. But it was the last climate control unit for rent.

I was very displeased with the hidden fees. It pays to do a bit more research and ask a few more questions. If I knew about the fees ahead of time, I would have made a better choice.

Efficient. Need more time for overall comments.

Nice girl on location

The place is clean and nice. The desk folks were nice but I got 3 different calls from people asking questions that shows a lack of communication. The final person to help finalize the contract was very stern. I felt like I was annoying her and as a customer, that's not a good feeling. Once contract was signed I was left to figure out what to done to on my own. No one pointed out where the chalks were or how to even exit. I was a little frustrated. Not mean people but a little disjointed in the process.

i do not see why this is needed