isinwheel-USAReviews of isinwheel.com

NICHT BESTELLEN! Wir haben einen Scooter vor 1 1/2 Wochen bestellt. Auf deren Seite steht das sie innerhalb von 1-3 Werktagen liefern. Es ist noch immer nichts angekommen. Auf die erste Email wurde geantwortet das sich innerhalb der nächsten 24 Stunden gemeldet wird, nachdem sich im Versand erkundigt wurde. Haben natürlich daraufhin keine Antwort mehr bekommen. Als dann versucht wurde telefonisch mit dem Kundensupport in Kontakt zu treten, kam nur eine Mailbox auf die man sprechen kann. Nach der nächsten Email jetzt gerade (DIENSTAG) kam eine automatische Antwort das der Kundenservice am Wochenende nicht erreichbar ist und man sich am Montag darum kümmern werde. Jetzt fühle ich mich komplett verkohlt. Bestellt bei vertrauenswürdigen Unternehmen.

Good power, handles well, good brakes, overall very good scooter for this price range. Rear Shocks are great for absorbing bumps, although the front shocks are not as good over rough terrain, but air tires help. We also had a problem with the thumb throttle accelerator, but it was resolved by customer service. Customer Service was helpful answering questions.

Researched for weeks.... Found a lot of good bikes..!! There's some serious competition out there, but I have to say... This bike... The (D-3) 20"Electric Bike is Pheonominal..!!! Superior Quality, Great Functionality, looks good too! Haven't had it long enough to say how durable it is, seems solid and rides great.

I love my scooter it goes everywhere I go in my car and now there is no such thing as too far of a parking spot! I am in love and the customer service is really nice tho I wish they got back to me during normal California day time , tho it is nice to wake up to a nice e mail from them when I e mail them:) super nice people and even sent me a free helmet sue to some confusion with my purchase, I thought it came with front pouch bag but that is separate . So for the confusion they sending me a free helmet! So awesome

Had response but no follow-up for returning the hoverboard that failed to work. After 7 emails asking for a return authorization/ label I have entered the being ignored by the company

They don’t accept negative reviews on their site so here I am. The support staff with isinwheel is totally useless. I never got my scooter and still have to pay $400 and when I used their chat support I was told they will not compensate me and to take it up with UPS, then after that they completely ignored me and exited the chat even after trying to communicate. It was very rude. They won’t even send you a replacement.

I purchased this scooter because it seemed to be the best one I could get at this low of a price. However, thirty min after my purchase, I found some terrible reviews of the company and changed my mind. I followed the instructions to cancel my order by sending an email. 27 hours later, I received a notification that my order had shipped, and 28 hours later I received an email from isinwheel that they could not cancel my order and that I needed to pay the $50 shipping to send it back. Upon hearing this, I decided to just keep the scooter. I have found that it only goes 19 mph at full charge and averages at 16 mph. Additionally, the breaks are absolutely awful and have almost caused me to crash multiple times. To resolve this issue, I emailed the address listed in the pamphlet that came with the scooter and asked for instructions on fixing them. I received one response asking for my order number 30 hours later; I promptly respond. It has been over a week and I still have not gotten a response. If you want to give this scooter a try, I highly recommend that you order it through amazon.

In Summe kann ich sagen, der etwas höhere Preis in der Anschaffung ist es absolut wert. Zumal die stabileren und teureren Boards sowieso die bessere Wahl sind.