Internal Revenue Service is listed under Accounting & Tax.
Internal Revenue Service (irs.gov) has 376 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Christine H.
TERRIBLE CUSTOMER SERVICE. I’ve called, I’ve chatted & I even emailed them with a SIMPLE question & they still can’t give me an answer. Keep telling me to visit this link & go online to check. THAT WAS THE FIRST THING I DID. IF I WANTED TO CHECK ONLINE I WOULDN’T HAVE CALLED. I wanted to speak with a live person to confirm something because it is more reassuring.
Katia G.
Took forever to answer but I understand the wait since everyone else is calling, just ridiculous how even tho i waited 30 min and the lady still had me on hold it was hard to hear her and i politely asked her to repeat was she said and the answer was OMG And began yelling like im being nice and understanding and your being rude to me
Saleena A.
I have Called a few times and they have been pleasant but today I spoke with Michica ID# 1001889654 and she was so rude and horrible she made me feel like I was a criminal then when she asked what My employer was I told her the County she then later told me you work for the government you should know you need to wait I was fed up by then I said no I work for the government and know How I should treat people and its not like this I work hard every day and for her to treat me like that was so horrible.
sponoly K.
I hate all of u irs agents its been two years of me waiting on what belongs to me is it because im black what the hell i see the majority of white have gotten theres and tge immigrants so is people thats been locked up for ten years getting taxes before a black tax paying citizens i say screw the government i hate u all and your hidden agendas
LaKisha_BRLA
HORRIBLE NO CUSTOMER SERVICE - I would rate them a -10 stars if the option was available. My return was accepted March 19, 2021 to date my return/refund has not been processed! It's easier to pull teeth out of a bear's mouth than it is to get an IRS representative on the phone to assist you. This is absolutely ridiculous! Why aren't there any communications sent regarding our tax returns filed! Are our tax returns being put on the back burner??? We deserve answers as tax payers!
Britt L.
Call the IRS customer support number at 1-800-829-0922 -or- 800-829-1040 Choose your language (1 for English) Dial 2 – “For answers about your personal income tax…” Dial 1 – “For questions about a form you have already submitted…” Dial 3 – “For all other questions…” Dial 2 – “For all other questions…” When prompted for either your social security number or employer identification number, do not input anything After two requests, another menu will come up. Dial 2 – “For personal or individual tax questions…” Dial 4 – “For all other inquiries…”
Ralast
The IRS doesn't follow its own rules. They just throw bogus penalties at people and see what sticks. They hardly answer their phones (you'll be on hold for an hour). Their agents don't know much and often contradict each other.
ruth I.
Noboe, ID:100984740. One of the most rude agents saying I don’t understand english because it is my second language and she never answered my question. U.S is home to millions of immigrants that speaks perfect English, if she can’t accept that, then she shouldn’t be working for the IRS. She was also very dismissive with my questions. In addition, she also hung up the phone after I asked her I wanted to speak to another agent.
