Internal Revenue ServiceReviews of irs.gov

Was put one hold for 30 minutes. The rep couldn’t answer my call transfered to someone else. Put on hold for smother 30 minutes and they disconnected me. Back on hold now for 25 minutes.

So unfair. So rigged They are thieves!!!! Gonna be 12 weeks to get my money back. Cant talk to a human, allllll the money they steal they cant even talk to us? Im looking to leave thos country. So corrupt.

If I could give anything zero stars I would. The IRS is a sham. It is a joke. Not even a true government agency. Taxation is THEFT. TAXES ARE ILLEGAL. The IRS needs to be abolished.

My dealings with the IRS, as a foreign national seeking an EIN, were brief but incredibly positive. The gentleman at the other end of the phone, a certain Bill Witt, (hope I spelt that correctly) was an absolute delight to work with: polite, friendly, efficient, and succinctly informative. I can't actually envisage a more satisfyingly replete level of customer service. Kudos to Bill and kudos to the IRS for having the sense to make sure they kept hold of a seriously solid human asset.

I started my refund and it said I owed 5900 dollars had an accounted do my return and turns out THEY WERE WRONG. im positive by 3 times the amount. Frauds you guys are.

The automated message says 30-60 minutes. I waited over 2 hours to have no one answer because it's no longer during business hours. If it was them needing money from me I'm sure they would've answered in 10 seconds, but me needing help from them, they couldn't care less.

If I could rate the IRS with zero stars, I certainly would! The current state of the IRS is utterly dreadful! I engaged a tax firm to submit a 1040-X Amended Tax Return back in February of 2025, yet I received no communication from them whatsoever. Consequently, a Tax Advocate advised me to track my progress using the 'Where is my Adjusted Income Tax Return' tool. In February, it was marked as received, in November it was adjusted, and by December it was completed. Now, in February of 2026, two weeks from a whole year having not received any correspondence from them, I finally managed to reach an IRS representative. It turned out that someone there had omitted a portion of my address, and I was instructed to resubmit my 2024 Tax Return. I expressed my frustration to her regarding this level of incompetence. I swear that the IRS under the Donald Trump administration resembles a disorganized group of plunderers.

They take your money from you - knowing they have to pay it back to you, causing them to do absolutely nothing in the process but take every ounce of your time and energy. Why are we even allowing this to go on?