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InvestorPlace (investorplace.com) has 801 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Fulton, Maryland
Excellent
Investments & Wealth · Fallston, Maryland
Excellent
Investments & Wealth · Frederick, Maryland
Excellent
Investments & Wealth · BALTIMORE, Maryland
Excellent
801 approved reviews, newest moderated first
Mincarelleo N.
A Remedy was Reached Honorably, Thanks.
Response from InvestorPlaceMay 2, 2024
Thank you for your feedback. We're glad to hear that a satisfactory resolution was reached honorably. If you need any further assistance, please don't hesitate to reach out. Best regards, Customer Support Team
Erwin S.
Eric understood what I wanted Didn't try to talk into things I didn't want
Response from InvestorPlaceMay 2, 2024
Erwin, thank you for your feedback. We're pleased to hear that Eric understood your needs and didn't push unwanted options. If you have any more requests or questions in the future, feel free to reach out. We're here to help. Best regards, Customer Support Team
Jeffrey M.
Avy was very knowledgeable and was able to quickly tell me where the article I was looking for was located.
Response from InvestorPlaceMay 2, 2024
Thank you, Jeffrey for your positive feedback regarding Avy's assistance. We're glad to hear that Avy's knowledge and quick response were able to help you find the article you were looking for. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Customer Support Team
J-Will Guide the W.
Technical difficulties are inevitable, but excellent customer service in responses to these issues are few are far between. Adam with InvestorPlace exceeded my expectations on support and resolutions of my issues. Great staff are one of the by products of a company.
Response from InvestorPlaceMay 2, 2024
Thank you for sharing your feedback about your experience with InvestorPlace and specifically with Adam from our support team. We understand that technical difficulties can arise, and we strive to provide excellent customer service in addressing these issues. We are thrilled to hear that Adam exceeded your expectations in supporting and resolving your concerns. Our team takes pride in delivering top-notch support, and we appreciate your recognition of our efforts. At InvestorPlace, we believe that great staff are indeed one of the byproducts of a company, and we are fortunate to have dedicated individuals like Adam who are committed to ensuring our customers' satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your experience remains positive. Thank you once again for choosing InvestorPlace. Best regards, Customer Support Team
Charlene
Ed was very professional and easy to talk to. Made it possible for me to gift Louis’s Growth Investor service to a family member Very thorough and friendly As usual good customer service I’ve received in the last 18 months And Third family member to use his service Each family member continued their subscription and are pleased. Thank you Louis and Team
Response from InvestorPlaceMay 2, 2024
It's great to know that you found our customer service thorough, friendly, and consistent over the past 18 months. We appreciate your loyalty and are honored to have served not just one, but three members of your family, all of whom continue to enjoy our service. We will pass on your kind words to Louis and the rest of our team. If you or your family members ever need assistance or have any questions, please don't hesitate to reach out to us. We are here to help and ensure your continued satisfaction. Thank you once again for choosing our service and for your valuable feedback. Best regards, InvestorPlace Customer Support
Procrustes P.
I have decided to invest some of my money and after a week of research...sites like this HAVE BURNT me out. They are trying to lure you in on stocks that will pump and dumb you like Gaxos ai...
Response from InvestorPlaceMar 15, 2024
I understand your frustration with investing platforms that may not have your best interests at heart. It's essential to be cautious and conduct thorough research before making any investment decisions. As stated in our terms on our site, “None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance”
Steve Z.
Avy was very kind and helpful
Response from InvestorPlaceMar 15, 2024
Steve, thank you for sharing your positive experience with Avy! It's great to hear that they were kind and helpful. Customer service is crucial, and it's always wonderful to receive feedback about exceptional service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your satisfaction.
JTofSD
Spammer who send out multiple bogus emails. Try to unsubscribe, and you get more and more junk. Totally worthless.
Response from InvestorPlaceMar 15, 2024
I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences. We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed.