InvestorPlaceReviews of investorplace.com

Response from InvestorPlaceJul 2, 2024

George, Thank you for your kind words. We're thrilled to hear that you found the navigation of our web page easy and user-friendly, and that the step-by-step assistance was helpful. It's great to know that you successfully obtained the free reports and found the information provided valuable. We understand the importance of having personalized support, and we're glad you appreciate having a dedicated person, like Jane available for any future questions via phone. We strive to make our services as accessible and convenient as possible, and your feedback reassures us that we are on the right track. Thank you once again for your appreciation. If you need any further assistance, please don't hesitate to reach out. Best regards, Customer Support Team

Response from InvestorPlaceJun 18, 2024

Dear Jerry, I appreciate you taking the time to leave us a review. I want to assure you that InvestorPlace remains committed to serving our customers with integrity and transparency. Our goal with each free editorial that we offer is to provide educational material and our analysts have their own views on the market and the companies that they write about. Since there is minimal information provided on this site, I am unfortunately not able to locate and account in your name. If this is regarding a paid subscription that you have with us, please feel free to reach out to us at (800) 219-8592 or email us at [email protected] so that we may review your experience further in order to best assist. Best Regards, Customer Support

Response from InvestorPlaceJun 12, 2024

Dear Robbie, I searched for an account based on the information provided and unfortunately, I cannot find an account connected to this email address. If you can reply with the email address that you are receiving unwanted emails at, I would be happy to assist by applying a master opt-out function to ensure that you no longer receive any marketing or free editorial emails from us. You may also call us at (800) 219-8592 or email us at if you would prefer.

Response from InvestorPlaceMay 24, 2024

Greg, thank you for sharing your experience. I’m truly sorry to hear about the difficulties you’ve encountered with our AI software and the subsequent issues with your subscription and refund request. We take your concerns seriously and want to ensure that you have a better experience moving forward. Please contact our customer service department directly at (800) 219-8592 or email us at [email protected]. By doing so, we can take a closer look at your account and work towards resolving your issues promptly. Your feedback is invaluable, and we are committed to improving our services based on your experience. Thank you for giving us the opportunity to address your concerns. Best Regards, Customer Support Team

Response from InvestorPlaceMay 24, 2024

Thank you for sharing your concerns, Jon Leo. I understand that you are upset and I take your feedback seriously. Our goal is to provide accurate and reliable information to our customers. If you believe there has been misinformation, please provide specific details so we can investigate the matter thoroughly. We are committed to maintaining transparency and integrity in all our communications. Your input is important to us, and we want to ensure we address any issues promptly. Thank you for bringing this to our attention. Best regards, Customer Support Team

Response from InvestorPlaceMay 24, 2024

Thank you Richard, for your kind words and for sharing your positive experience with Avy in our Investor Place Customer Service Department. We are delighted to hear that Avy was able to assist you effectively and answer all your questions. Providing excellent service is our top priority, and it’s always rewarding to receive feedback confirming we’ve achieved that. We appreciate your decision to sign up for Fry's Investment Report and are confident it will meet your investment needs. Thank you again for your feedback and for choosing Investor Place. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards, Customer Support Team

Response from InvestorPlaceMay 2, 2024

We're sorry to hear about your experience. Your feedback is valuable, and we apologize for any frustration caused by the quality and presentation of the information. We strive to improve and would appreciate any specific feedback you can provide to help us enhance our services. Best regards, Customer Support Team

Response from InvestorPlaceMay 2, 2024

I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences. We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed. I searched for an account based on the information provided and unfortunately, I cannot find an account connected to this email address. I would be happy to assist by applying a master opt-out function to ensure that you no longer receive any marketing or free editorial emails from us. You may also call us at (800) 219-8592 or email us at [email protected] if you would prefer. New Message - Thank you for reaching out and sharing your concerns regarding the spam emails you've been receiving. Upon reviewing your account, I see that you are currently subscribed to two e-letters. Based on the email history we have access to, there are no records of spam emails being sent to your address. However, I understand how frustrating it can be to receive unwanted emails. To assist you further, could you please provide us with the specific email address where you are receiving these spam emails? This will enable us to investigate more thoroughly and ensure that you are only receiving the communications you have subscribed to. Thank you for your cooperation. We value your feedback and aim to resolve this matter promptly. Best regards, Customer Support