Inventory Planner by Sage Reviews | Read Customer Reviews of inventory-planner.com

Inventory Planner by Sage Reviews | Read Customer Reviews of inventory-planner.com

Inventory Planner by Sage reviews

168 approved reviews, newest moderated first

JH
Oct 31, 2024
Nathan was awesome
Nathan was awesome. Solved my issues quickly and was very responsive
Response from Inventory Planner by SageNov 6, 2024
Hey JH, Thank you for your review! It’s fantastic to hear that Nathan has been so helpful — that’s exactly what we strive for! 😎 I’ll be sure to pass along your feedback to him; he always appreciates hearing when he’s made a positive impact on our customers. Please be sure to let us know if you need anything else. Kindest regards, Ade Inventory Planner by Sage
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Liam W.
Oct 30, 2024
Quick to respond
Quick to respond. They were able to offer a video call to make sure we fully understood the solution to our issue.
Response from Inventory Planner by SageOct 30, 2024
Hi Liam, It is so great to see that you have had a speedy response from our Support team, in this case I can see that Lavender was able to offer a screenshare call and resolve your enquiry efficiently 😎 I will be sure to let Lavender know that you have taken the time to write a review, I know that she will be delighted to see this! Thank you so much for your review! Kindest regards, Ade Inventory Planner by Sage
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J.C
Oct 30, 2024
Fast service with great explanation so…
Fast service with great explanation so I can do it myself next time around.
Response from Inventory Planner by SageOct 30, 2024
Hi there J.C, Thank you so much for taking time to write a review for our software and in turn the service that you received, I think in this case it would have been from our Support team 🤔 It is always great to see that our customers are receiving a fast, efficient service that enables you to self-serve in the future! Thank you once again! Best regards, Ade Inventory Planner by Sage
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Anastasia K.
Oct 17, 2024
Efficient Tool with Excellent Support for Stock Management
The support team is highly professional and responsive, providing timely assistance whenever needed. The tool itself is extremely practical for maintaining a balanced stock, allowing for efficient tracking and adjustments. It has streamlined our inventory management process and made it easier to monitor stock levels. Highly recommended for businesses seeking a reliable solution to manage their orders and stock effectively.
Response from Inventory Planner by SageOct 18, 2024
Hey Anastasia, This is so great to see! Thank you for your feedback in relation to your experience with the Support team, it is really great to see you received timely and professional service. That is always what we are aiming for! From reading your review, I can tell that you are feeling the benefits of the various functions that our software offers. It is really pleasing to see 😎 Many thanks! Kindest regards, Ade Inventory Planner by Sage
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Jonas T.
Oct 15, 2024
I had some very specific need for our…
I had some very specific need for our business and to solve all issues, Nathan took the time to have a 30 minute 1-on-1 with me, even that we were still on the free trial period. Super service and initial impression is that this product is amazingly good and suits many different models.
Response from Inventory Planner by SageOct 18, 2024
Hey Jonas! It is always brilliant to see reviews like this, especially as you are evaluating the software before you decide whether to subscribe 😎 In addition to that, I am so pleased to see that Nathan offered the call, therefore allowing you to be able to make the most of your free trial period! I will be certain to tell Nathan that you gave him a mention, I know he loves to hear this! Thanks again, please do contact support if you need anything else! Best regards, Ade Inventory Planner by Sage
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Rcahel D.
Oct 15, 2024
Help with replen levels
Nathan was very helpful in helping us to rectify an issue we have recently come across whilst using inventory planner to replenish our stores from our central warehouse. He replied quickly with a solution and followed up to make sure the issue was fixed. Many thanks
Response from Inventory Planner by SageOct 18, 2024
Hey Rachel, Another mention for Nathan in Support! I will be sure to let him know you mentioned him and clearly appreciated his efforts in supporting you with the issues you were experiencing. It is always great to see that customers have had excellent experiences when reaching out for help/support... it's times like that were you really need answers quickly. Thank you so much for taking time to share your experiences, we really appreciate you doing this 🙏 Kindest regards, Ade Inventory Planner by Sage
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Mia
Oct 4, 2024
good support!
good support!
Response from Inventory Planner by SageOct 11, 2024
Hey Mia! Thank you very much for your review, you might not have said much but it's great to see that you are receiving great service from the support team! I will be sure to pass this feedback on to them 🎉 Thanks again! Kindest regards, Ade Inventory Planner by Sage
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Aman S.
Oct 1, 2024
Probably the best inventory planning…
Probably the best inventory planning software with AMAZING in-house support. So why only 4 stars? 1) Implementation is outsourced to a third-party company that lacks the expertise of the in-house team, and they charge a significant fee for it. 2) The software is complex, requiring a steep learning curve. It takes about 2-3 months to fully understand and set it up properly. 3) The upfront cost is high, but it saves significant time in the long run and will definitely pay off as revenue grows. Despite the cons, the benefits ultimately outweigh the downsides for me.
Response from Inventory Planner by SageOct 11, 2024
Hi Aman, Thank you so much for your review! It is always great for us and future customers to see such an honest review from an existing customer. Support are getting a lot of praise recently, I will be sure to make them aware of your review 😊 Inventory Planner by Sage (IP) certainly can be a steep learning curve, and the set up required differs from company to company and then the complexity of their own workflows and processes. I will be sure to pass on feedback to our in-house team in relation to your implementation experience, this is always useful to hear from a customer perspective. Regarding your third point, yes, the cost depends on several factors. However, as you mentioned, the software is designed to save time and help companies make more informed decisions on replenishment and forecasting, ultimately reducing the money tied up in inventory. Thank you once again, I really appreciate your review. Kindest regards, Ade Inventory Planner by Sage
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