Julian Eduardo Diaz G.
We had our move scheduled from Illinois…
We had our move scheduled from Illinois to Exeter-UK. The company had us pack all our stuff on boxes, and the final cost of the move would be estimated at the port based on the final volume of the freight. We were provided with an inaccurate volume estimate to aim for based on our budget and on our initial quote. The initial quote was for 100 cft and the company suggested that we aimed for 70 cft after signing the contract. The reason for this is because the volume of the freight changes at the port after having all stuff palleted. We packed and measured every box and made sure that the total volume was under 70 cft. We the realized that at the port our stuff measured 160 cft, so the final price was $1,000 in excess of the initial cost. The company did not give us a refund, because they claimed that the freight volume estimated at the port was the final price tag. We found it to be unfair and dishonest.


